"I discovered Rosegal about 2 month ago and I am happy about it. In the Czech republic it is difficult to find original and vintage cloth and on Rosegal website I have found so many!
I am so much satisfied with the quality of the products and with the service also. After they prepare the order they send the package number and I can easily follow it online and also you can even see how the package looks like because they send you the picture. In the last month I have made 4 orders and everything arrived approximately in 12 days from ordering which is super quick. I will definitely be ordering from them again and can honestly recommend Rosegal for its quality cloth, very good prices and also because unlike other e-shops have sizes up to 3or4 XL."
"I made an order in December and paid for expedited shipping because it was only a few weeks prior to pre-christmas. Didn't get shipped until January and nothing arrived. When I asked their customer service where it was they sent me a tracking list that was 1/2 english half chinese that said it had been returned to sender and said something to the tune of "it has been delivered. check that your family didn't collect it." When I pointed out their error, they said I should talk to their shipping company, which I said they should do because I hadn't made any errors. They then told me that they had located the parcel and that unless I sent them 10USD withing 48hrs the shipping company would destroy it! So I phoned the shipping company myself and they said they would never destroy a parcel and they would send it to me for free. Turns out that the address I had supplied Rosegal with was only partially printed on the package and so it was returned to their warehouse and they had been waiting for Rosegal to tell them what to do with the package.
Rosegal is shady as hell and will try to rip you off at any chance! Do not deal with them!
Update: after I posted this review, Rosegal decided to refund my shipping and asked me to change my review to a positive one. My review shall stand."
"THIS COMPANY IS HORRIBLE. I ORDERED A WIG FROM HERE ABOUT 3 MONTHS AGO AND IT IS STILL NOT HERE. DO NOT BUY FROM THIS SITE !!!!!!!! THEY WILL TAKE YOUR MONEY THEY SELL OUT OF STOCK ITEMS AND THE QUALITY OF THE ITEMS ARE ABSOLUTE CRAP "
"For the first time shopping on the internet, I did not know what to expect. rosegal are correct, the goods came just in time, thank you. ???????? ?? ???????? :)"
"all that I received is very good quality and good material
will order again"
"I love this site because it has all the latest styles and trends and is always the best price you can find. Definitely worth trying out!"
"The items were cheap. The material was flimsy. They both ran small. But the worst part of my order was how difficult they make returns. They want you to take pictures and show measurements before they will even give out a return address.And the customer has to pay for return postage to CHINA. I appreciate your response but I don't know what "ticket" means and I can't respond to you through gmail"
"This company is amazing! Great prices and super fast delivery. Placed 5 orders and received all of them within two weeks. I ordered from everbuying and they were HORRIBlE. They took two months to ship my projects. Rosegal is one of the best online shops that I have shopped at. Go check them out people, they are amazing!"
"Rosegal is a website where clothes are very cheap but so fashion! I ordered a lot from them, always a satisfaction. The jewels in my last order where of good quality."
"They sent me the dress Iv'e ordered as soon as possible. I loved it, it's just like I expected it to be. They are always ready to help us whenever we get some doubts. They are trust worthy!"
"My most recent order received from Rose Gal comprised of 2 long sleeve sweatshirts, 1 pair of sneakers and clip in hair extensions. I have shopped with Rose Gal previously and have another order currently being shipped to me. Every product I have received from Rose Gal has met my expectations and I'm so surprised because the prices are so good!! I've given Rose Gal 5 stars for this review because I am impressed with the shipping considering it was shipped to me from a different country. I am also impressed with the quality of the products I received. There are no snags, discolouration or any noticeable difference from the photos on the website, even after wearing everything several times and going through washing machine and dryer. I am also giving 5 stars because I have always been treated with kindness and patience from Rose Gal, I believe they would help me if I did have any problem with any of the products I purchased, but I have had no reason to complain about any of the products or any part of the service I received. Thank you Rose Gal! "
"Shipping is free!! Quality of the products are great, too! Some prices might be a little higher than other sites, but those other sites charge shipping. I prorated my shipping costs to the lower prices of the other sites, and almost all Rosegal products end up being less. Have ordered from them since, and will order from them again!"
"Have ordered twice from Rose Gal and had no problems, the items I ordered fit perfectly (just make sure you pay attention to the sizing charts on the website). Too my surprise the quality is great especially considering how good the prices are. I've had no problems and will be ordering again. I get tons of compliments and people asking where I got it from. I totally recommend... enjoy your shopping."
"So I ordered five items at one time, three of which were shipped immediately and two which were shipped shortly there after due to backorder, I received all pieces in great condition. The price was reflected in quality for some but not all of the pieces. Timely shipping even with it being international the fact that it is free shipping was an added bonus! "
"My experience with Rose Gal has been on going for two years I have made about seven orders now. The shipping period is a bit long but it is worth it in the end. Their customer srvice is great aswell, if you put a bad review on a product they will message you with in 24 hours to work out a solition. I had one of my orders go missing and they've resent it out. Their prices are fair for the product you are recieving and the points program makes shopping online pleasureable. I have and will shop there again, aswell as have been recommending it to my friends"