"Great store, I liked it. I ordered a desk clock and a LED night light, everything works fine, the quality is decent. Dispatch was quite fast, delivery to the destination country too. I am still on the way to a memory card, I hope to receive it soon.
Quite often coupons for discounts work in the store, you can get a good price.
There is also a system of bonus points, they can be to reduce the price.
I will continue to buy something here and recommend to other people.
"
"Last year I have bought five items from Rosegal, all five were speedily delivered and in perfect aesthetic and operating condition. The items came securely packaged and therefore the original boxes were without a dent. They were perfect Christmas gifts. I feel confident to buy again from Rosegal, unlike from some other stores in China"
"The prodcut I bought came fast. Around two or three weeks (no registered mail, so fast enough). The package was very good and the product came in excellent conditions. Rosegal support answers in less than 48 hours so they have good time response for their clients. I recommend this site. Reliability and good support. I’ve done a lot of orders from them yet. Very happy!"
"I have been ordering from Rose gal for 3 years now and I have never had any trouble with them. When I would submit a ticket for a refund, on a item. They would ask for a order number, Item number ,and a picture. They would say someone would get back to you within 24 hrs. Well with in a hour or 2 I would have my option of a return to my card that I used to purchased, or my wallet.
If I would use my card they say it would take 4 days well it was in there the next day. When I would use my wallet it was there in hours to use.
So this is why I think this company is great,never have I have I had trouble with them and I have spent some hard errand money,most of it was for gifts.Also let me mention that even tho it days I received my orders on time. "
"Rosegal.com is a website that really sells quality products. The products sold are the same as the photos on the site. There is no difference. Very nice and good quality.
Also orders arrive on time. The site is very good about it. They help you immediately.
I am very satisfied with my shopping.
I recommend Rosegal.com to everyone."
"very good quick fast shipment great support and low price! great shop! Order No : ZP1811191343037830 i shop there very often no problems at all"
"Rosegal employees solve all issues quickly. I will buy the goods again and recommend."
"I have never left any kind of review for any business .
I felt the need now to spend more time wasted out of my life dealing with this company only to warn others of:
1. the false advertising of items in stock ,false dates of shipment and false proposed delivery dates .
2. the mindless, canned,repetitive , robotic customer service responses that are offensive to anyone who is looking for honesty ,clarification or any type or empathy that would be considered common courtesy to
to any other online merchant.
3. the ongoing months of waiting, inquiring ,pleading to get answers ,product and most importantly your
refund .
I understand the down time of dealing with an offshore supplier to get discount prices on product and dealing with a longer lead time on delivery ...I know that going into any purchase that is Asia based .
The dizzying Circus of indirect answers ,lies , deceit and false apologies had me literally laughing out loud at the craziness of how my life was being wasted just trying to get my money back ..
Just when I thought I had explained my situation ,needs and concerns with my order in yet another myriad of views ..I got the same question over and over and over and over again .
I intentionally waited until the day after my refund came (almost 2 months and 30 plus emails later) to write this review for fear of never seeing my money ever again ..
STAY AWAY FROM ROSEGAL !!!!!!!!!!!! DONT BE TEMPTED BY THE PRICES AND ATTRACTIVE MARKETING
PICTURES !!!!!! They do not have the stock ,employee base ,common courtesy or professionalism to deliver without your life becoming sucked into their time Abyss
RUN FAR FAR FAR AWAY !!!!!!!!!!!
"
"I've placed 6 different orders from Rosegal over the last 2.5 years. I first found out about them from a trendy little boutique in Toronto while visiting; I obsessed over a couple of dresses that were just one size too small and asked about ordering a different size from out of province. The cashier was kind enough to tell me their source, and I will forever be indebted.
Thanks to Rosegal, I have "found my voice" through my clothes and completely overhauled my style. I have bought over 20 dresses from them (mostly vintage style and still keep buying), and every single time I wear one, I get compliments: family, coworkers, friends, and random strangers. Well into my thirties, I finally have a wardrobe that is entirely unique and reflects my personality (and is age-appropriate!). I tell everyone I know about them. They list complete measurements for their items, which makes ordering the right size and the right style really easy.
I made a mistake on one of my orders, accidentally ordering two of something, and the customer service response was incredibly fast, helpful, and pleasant.
I have found shipping speed to be variable, though generally in their stated timeline. I've never been in a rush for anything, so don't mind if something takes a little longer than expected. It is shipping from China to Canada, after all. I have never paid for shipping, and I have found most orders arrive in 2-3 weeks. If they don't have everything ready to go right away, they will make partial shipments. I've had items come as quickly as 2-3 business days (!), while one item is expected to arrive a week from now, after ordering 2.5 months ago. That was an order placed just before the holidays, though, and there were some hefty delays from that.
I would say that the quality for the price-point is excellent. Comparable to H&M and the like. The dresses that I've been wearing for 2.5 years now aren't showing signs of wear. Nothing that I've ordered from them has shrunk, stretched out, or faded so far. Nothing has bled in the first wash either.
I've never tried to return anything, as there has only been a single item here and there that doesn't work for me (less than 10% of what I've ordered), and the cost of the item is on par with the cost of shipping it back. I just give those away or donate them.
In terms of fit, I have altered probably 30% of the items I've ordered, because I have the ability to do so. My chest is large enough to cause problems with sizing, so I often need to bring the waist in or add darts to the bust. I usually know before I get them which ones I'll need to alter. I have generally found the sizing to be true to their size charts. They vary with each item though, so you need to look before ordering.
I heartily recommend Rosegal to anyone and everyone. "
"There were no problems with the shipment of goods and its quality.
Detailed description of the goods.
I am pleased with the experience of shopping in this store, I will recommend it to my friends."
"My first order from Rosegal was for a microSD card. I made a mistake during my first order and had to cancel it so I could put the correct details through. I used their Facebook messenger chat for customer service and they were able to cancel my incorrect order immediately, which was excellent. My microSD card arrived and I checked it to be genuine."
"I bought an adhesive ring for my mobile in rosegal a few weeks ago. Since then, I have been using it, and I am really satisfied with this product. The glue is strong and the ring is hard, allowing to place the mobile on the table in an inclined position without any difficulty. It also has a pretty elegant aesthetic.
Regarding the shipment was fast, take around 10 days.
I am very happy with the purchases made so far is Rosgale"
"I am a customer of the rosegal store for nearly a year and I would like to share my real shopping experience in this store with you. I have bought a few items from this shop so far and all of them arrived without any problem. The delivery time is similar to other stores from China. All purchased items were as described and had the lowest price at the time of purchase. In this store you can pay by PayPal so we have a half-year warranty that we will get the purchased item or a refund of cash. I can honestly recommend shopping at this store. Never had an issue."
"I ordered a pair of jeans, and they are now my favorite pair. They fit perfectly and are very comfy."
"I love buying Chinese gagdets, which I can offer to my friends, my children and all my family, on Rosegal, I can find anything and everything at a low price, it's incredible all these creations to small price they are able to sell, the delivery time improves, it takes two weeks to be delivered in France, I recommend this site to make gifts to all fans of gagdets at low prices, they also sell cheap clothes but quality, just pay attention to the size and do not forget that the delivery is free and more."