ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-20

The affordable fashion

"I love the style of the clothes and the facility to do my shopping on your site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-20

So far in love with Rosegal

"I ordered a few times from Rosegal and two times a huge batch of things (dresses, shirts, wigs etc). I got all the orders on time accept one small one which got lost but I got my money back, their staff was really awesome. So I'm really happy with their staff and shipping. As for the goods, they were all very nice quality and the size chart on the rosegal page was very well done so I got everything in my perfect size, no need to resend or be upset about the fit. Half of my closet is cool rosegal clothes now and I recently noticed they have wigs, which I ordered to try ofc and the quality suprised me! Not a bad price for souch nice wigs, I know my cosplay friends would love them. All in all, so far very happy with this store!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-19

perfect

"I was perfect experience with order on Rose Gal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-18

awesome

"Very quick reply with no hassles."


Verified
3/5

2018-03-12

Very slow shipping, low quality items

"I ordered Christmas items in the middle of November. Half my order was shipping from a city in California only about 30 minutes away from my house. It took over two weeks for that package to get to me, I was watching the tracking site and it was just sitting at the delivery place for two weeks. The other half of my order was coming from some other country and didn’t come until end of January. The items I got were low quality, one of them was a Christmas printed pillow case and the design was stretched so it was a little distorted, it looked like the design in windows Paint program. Horrible, complete waste of money, I will never order from them again.

Edit: customer service found my review and refunded my order so I am somewhat satisfied now but I still won’t be ordering from them again, quality of items is too poor.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-03-19

Satisfied Customer

"I have been shopping at Rosegal go quite a while and I am very pleased with the quality of their items.They are very fashionable and their style appeals to my taste in clothing and jewelry. I particularly like the fact that if a problem arises it is amicably resolved and the customer is satisfied.Best of luck to you Rosegal. You will remain my number one shop.Prices are reasonable and shipping is not too bad. Best wishes."


Verified
5/5

2018-03-18

Very Smooth

"RoseGal is awesome. There was no hassle with a problem with my order."


Verified
5/5

2018-03-18

Amazing Store

"I like The Store and i'm verry Happy To handle support"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-17

Excellent feedback

"My experience with rosegal has been very satisfactory. I placed an order at Christmas that did not arrive at the address I provided and rosegal responded to my claim and provided me with different options to compensate me. I chose to have the money returned and I received it in my account in less than two days."


Verified
5/5

2018-03-17

Great service

"My mother and I bought quite a few item through RoseGal. We were totally satisfied with the service, the items and the shipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-17

Love my new shirt

"I had read a bunch of mixed reviews about the company, and was skeptical but really wanted to try it out. I love my new shirt!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-03-16

Took a while to get here but I'm happy with my order.

"I ordered from RoseGal December 29 and received my items about 2 weeks later on January 12, they shipped out January 2 so the order was processed through fairly quickly. The estimate they give you is 8-15 business days. The reason sites like this can offer relatively low prices and free shipping is typically because they use a cheaper, slower method of shipment, so be prepared to wait and I was. They provided tracking numbers so I always knew where my items were. At one point I had added 2 of an item to my order and checked out but I realized my mistake quickly and I contacted them and they quickly cancelled my order with no fuss. They also have a feature that allows you to add everything in a previous order back to your cart so it wasn't a hassle getting everything I wanted back in my cart. They also will send emails when your order has shipped which includes your tracking number. The items were decent quality. Not flimsy or cheap feeling like items you might get on an app like wish. They all fit me, but were a bit big but this order was to check out the quality and sizing of the items and aside from a few unclipped threads they looked and felt good. I got 10 items for around $150 so the prices are quite reasonable. They have more unique pieces than many American sites offer so if you're in the market for something a little different check it out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-03-16

Absolutely love them!

"The selection of clothes they have in plus size are phenomenal! I love the styles! This is the only place I shop now!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-16

I advise, very beautiful experience

"I purchased for the first time on this site and I confess that I found myself well.
There are fashionable clothes and low prices, perfect if like me do not want to spend too much money to buy fashionable clothes.
good shipments
quality products I purchased are good.
site well supplied and easy to navigate.
I advise
"


Verified
5/5

2018-03-16

perfect

"arrived on time. love it. i ordered a few things and all arrived on time and in order. great site. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges