"Très satisfaite de mes commandes. Tout était tel que décrit sur le site."

"Items are good quality, prices are right and above all that customer service is excellent"

"Le site fonctionne bien. Les produits reçus sont de bonne qualité.
Le seul problème que j'ai eu, concernant une commande, a été résolu en moins de 24h par le SAV.
Le seul problème comme avec toutes les sites chinois c'est le délai de réception des commandes variant entre 15 et 30 jours."

"I bought a mermaid sleeping bag blanket as a gift for my niece! I am so glad I found it! Beautiful and vibrant color (I got a turquoise), the woven design and color variation looks just like a mermaid scales! It has a nice weight to it, and just like the picture on the website shows: it is a good size, both long and roomy inside, and it has an adorable tail fins big enough to cover her feet completely! She loved it and played with it all night, "swimming", and waving her "tail"! And it's also functional, when she settled down, she curled up inside it! Fantastic purchase, so glad I found it, and it shipped for free as well! Because it was coming from overseas, I was worried if it will get here in USA in time for Christmas, so I contacted customer service a little later. They kindly replied to me the very next day, with my tracking number, and I got it shortly after, in perfect time! Love their customer service too! "

"Orders in the Rosegal store are fast, nice and pleasant. Sizes as stated on the page. As the most recommended!"

"I am absolutely satisfied with my purchase. The Halloween dress I ordered was exactly what I expected, concerning size, fabric and design. It was also delivered within the deadline. Thank you so much, and I will definitely keep on ordering from this website."

"I wish that there was an option for less than 1 star because what I've gone through wasn't even service. I ordered a dress for some holiday parties on November 25, 2017 and paid for expedited shopping to get it within 7 business days. Well it's January 4, 2018 now and I don't have a package. I followed up with them regularly, I followed up with the shipping service, DHL, regularly and every single time I'd get a different story and the complete run-around as to where my package is. Now I received the following message from Rosegal:

We are extremely sorry to inform you that the delivery of your package was unsuccessful and your items have been destroyed due to hign return fee.

This is a delivery error that is unfortunately beyond our control.

Please understand that in such case we can only compensate you partially as shipping fees are charged by the shipping agents.

Kindly note rosegal does not make any profit on shipping.

As a gesture of good will we can offer you the following 2 solutions to resolve this issue:

1) Resend your order today.

In that case we need your help to cover a handling fee to resend you the parcel. The cost is 20USD. If you choose this option we will send you an invoice via Paypal in the next email.

2) Partial refund to your original payment account

We can refund you 22USD to your original payment account.

Again we apologize for any inconvenience caused.

Please inform us of your decision, we look forward to hearing from you soon.

So now not only do I not get my package AT ALL, but in order to resend I have to pay shipping AGAIN and if I choose not to they won't even refund the retail portion of my purchase (not including taxes was $54.62 and they're offering me $22)

I warn you, don't shop here unless you want to pay a whole lot of cash and time and receive nothing in return."

"Well, for me this store has different products and good quality. My orders were delivered in good condition. Good delivery companies. Excellent customer service. I have nothing bad to say about this store."

"I couldn't be more happy with the quality of the product. I ordered a pull over with hood for my grandson and then I had to order one for my granddaughter as it was such a hit. Thank you Rosegal for having quality items. I plan to order more. Yours truly,
Clara Ries
"

"I enjoy shopping with Rose Gal. The prices are great and the selection is wonderful. I have been happy with all of my purchases.
The swim suit I purchased is Spicy! And it looks GREAT!"

"I have buy many times in this web and i never have priblems. Always have my packages in time, and all are like described.

He comprado varias veces y no he tenidi ningún problema, todo llegó a tiempo y llego justo como la descripcion."

"My experience with Rose Gal has been excellent"

"I have purchased items from Rosegal in the past and was always happy with the result. However, I recently made a purchase and was concerned with how long the shipping was taking. I contacted the Rosegal customer support and they were very prompt and assured me my package would be rushed to me as soon as possible, even amongst the holiday traffic. I was very impressed with how my concerns were addressed and will surely be ordering from this website in the near future!"

"Halloween is my favorite Holiday, so when I ordered this dress to wear to work, I could only hope it would fit. When it came in the mail and I tried it on, it was a perfect fit, when I wore it to work, I received so many compliments that I will definitely be ordering all my dresses from here! "

"I ordered my boyfriend some clothes off of RoseGal after seeing somethings I thought he might like! They arrived very fast and nothing came damaged. They all were very soft and well made. They all fit him nicely, He is normally a US size Medium and I bought him an Asian size Large and it worked great! "