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Verified
5/5

2018-01-02

Exactly what I ordered in a timely fashion

"I ordered the DIY Wooden Family And Friends Birthday Calendar Board as a Christmas gift. The item shipped to my house quickly and was exactly like the image on the website."

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Verified
5/5

2018-01-02

Great site

"Rose Gal has a great variety of products at amazing prices. Their choice of delivery options is excellent. I'd definitely shop their again."


Verified
5/5

2018-01-02

Excellent!

"I ordered a Faux Fur Insert Plus Size Asymmetric Cape Coat and it's really really cool! It's a great item, the quality of the material is great. Although this item is a plus size (XL) it's really fit and the lenght is good. Came in perfect conditions, no cuts or other damage on the coat and the delivery time was due. Thank you very much!"

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Verified
4/5

2018-01-02

Good Customer service

"Rosegal has really good customer service and they respond very quickly, product are of very good quality."

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Verified
5/5

2018-01-01

great team

"I have order a lot of clothes from rosegal & some of the clothes have got here quick. Also there is a quick to get back about get a refund. I like that there is no postage too."

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Verified
5/5

2017-12-24

Terrible transportation shipping.

"I bought three Christmas sweatshirts on Dec 5. On Dec 6 they ship. I'm thrilled. They go to Texas for 3 days and never move. Then they laid in Denver/Aurora another 4 days. They still aren't here after being promised to me Dec 22nd. Now no promise date of deliver. They are working with a transportation company which first I checked through USPS now it's just a big unknown mess. And they never communicate with any satisfaction. Now when I get them I will own 3 worthless sweatshirts. Christmas will be over. And they do not care.

Update: Rosegal did contact me once they saw this complaint. I had sent the transportation people the copies if my shipping notices that clearly stated days my product would arrive and they did it arrive. Since it wasn't my fault as the responder suggested here. I did not receive the product until December 30th. But once the transportation company realized the product was stuck in Texas for days then stuck in Denver for many more days they began to be very helpful. Then the Rosegal customer service people contacted me. They were also very nice and helpful. They refunded my money (which I did not ask for I wanted what I ordered) but they gave me my money back and they also told me to keep the product once I got it and consider it a gift. I will have it for Christmas next year. The sweatshirts are very pretty. I will shop with Rosegal again and feel they did try hard to make this right with me once they realized I was getting shipping notices and the product wasn't showing up. It had been shipped so it wasn't my fault for ordering from a foreign country as the responder suggested. Thank you Risegal for taking the time to make this right with men. I will purchase from you again.
"

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Verified
2/5

2018-01-01

Not so happy

"I ordered Nov.29 received it 1month after. The dress fit fine but the lace used is cheap. Customer service is excellent. "


Verified
5/5

2018-01-01

very friendly and love the quality

"great people and very honest"

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Verified
5/5

2018-01-01

Excelente

"Me encantó. La cartera es tal cual la foto. Pesa casi un kilo pero vale la pena tenerla. "

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Verified
5/5

2018-01-01

Thank you!

"I wear size 50/52 EU and i never find something **** and young in Norway. On Rosegal i have orderd dresses, tops, leggings and even fun things for my children. I am very satisfied. Everything fits fine and I feel wonderful in it. Delivery has always gone good."

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Verified
4/5

2018-01-01

Red lace cold shoulder

"Bought a shirt in a 4x which I'm usually a 2x. Shirt was a lacey cold shoulder in the color red. In the picture it looks more or a burgundy/wine red. Shirt surprisingly came in about a week. Shirt was a bit big but was ok with that. The color was defiently red....red red. It was still cute however and was pleased with the purchase!"


Verified
5/5

2018-01-01

Very good service

"I've been shopping from Rose Gal for the last few years. The clothes always arrive in a timely manner. Their support service is great as well."

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Verified
5/5

2018-01-01

love the styles and range on offer

"I love the variety in style and sizes. I enjoy new clothes but hate to wear what everyone else dose. Rose gal offers grate range of clothes with even better prices. All clothes have been of good quality and fit well. "

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Verified
5/5

2018-01-01

Great service and quality items

"Rosegal has the best items for the best prices. Items always arrive on time and is great quality "

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Verified
5/5

2017-12-31

So so happy

"I ordered a snowman sweatshirt. The colors are very vibrant and the material is soft, even after washing."

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