"Great experience every time. The Parts staff is very helpful."
"Great experience purchasing Toyota parts online! Fast delivery and wide availability. Fast!"
"Parts dept was very detailed with my order. Thank you!!"
"Great customer service af parts department. Jim is always very helpfull"
"The guys in the parts room are amazing thank you. "
"great service, pleasant parts experience"
"Fast service and easygoing "
"I ordered a license plate bracket through the internet that was cheaper than purchasing it directly from the shop. They did receive the order the next day and called to let me know that it had arrived. When I asked if out of courtesy they would install the license plate bracket on my Toyota, they said that they would have to charge for the 10 minute job. Great product, but courtesy service is no longer available."
"I came to get maintenance for 25k miles on November 14.
After visiting the service I found my wheel alignment was changed: steering wheel is slightly turned left to drive straight - I didn't have this problem before visiting Roseville Toyota and I didn't have any services that could change the wheel alignment.
Moreover, from my carfax report I found out that some “service facility” made alignment of wheels for my car on November 14th. But there wasn't any information about this company. My visit to Roseveille for no reason was shown on November 16. I think Roseville Toyota by mistake did alignment for my car, probably - didn’t finish, then realized their mistake and tried to change the report. It is a very strange situation and for me it is obvious something happened during my visit to Toyota Roseville. I got a headache with wheel alignment and have to spend extra money to fix the issue."
"For returning the jack 35%. Horrible."
"If you cant ship it you should say so."
"I went to buy a rav 4 one day. They do not give up a straight price east. Always complicated offers fluctuating add ons, trade ins etc. Experience so bad that I literally just decided to buy a Tesla model Y. The buy car through the app with zero Delearship involved was awesome with tesla. I still by parts from this Delearship for my other Toyota but service needs to be simplified. People with suits selling cars is a baby boomer thing."
"Placed the order online and pick up at the location. "
"Quick and easy process. Jut needed toyota oil for my first oil change. Was able to order and pick up same day."
"When ordering parts on-line Roseville Toyota has great prices and selection. If you just walk in to the parts department and buy the exact same parts the price is a lot higher.
The first time I purchased parts at Roseville Toyota, the gentleman that helped me was great to deal with, very helpful and friendly. This time the parts guy was neither, friendly or helpful. Maybe he was just having a bad day but..."