"Excellent help from parts counter at Roseville Auto Mall"
"Easy to find matching parts on the website and good pricing. "
"Order process for part was fine"
"You could enhance your website by keeping the same vehicle selected rather than having to re-select the same vehicle each time I want to add something to my order."
"Staff was very friendly knowledgeable and helpful "
"I was Looking for some parts for my FJ cruiser I found them online so I called Roseville Toyota spoke to customer service they gave me all the partners I needed and told me to go back online because the parts were cheaper"
"Knew what I was looking for they had it. Hopefully I don’t need to program anything when it comes in."
"A fuel pump with different electrical connection was sent to me, I had to go to the dealership to return it (about an hour away) the two guys in the dealership were kind of cocky with me saying that my pump was smelling gasoline ( obviously they didn’t want to return it) I told the I couldn’t even install it because the wrong connection. It was smelling gasoline because I had the old pump with me, how ever he went to talk to his boss and he came saying that all connections now a days were like that and I had to buy three harnesses. But let’s say that wasn’t the case I had to come back home with a useless pump and buy another one. Also receipt says there is no warranty on the fuel pump, the fuel pump is sold as is. Next time I will buy at autoparts no matter if parts are Chinese crap they come with lifetime warranty, sometimes autoparts are I little more expensive and sometimes a little cheaper than dealership but you don’t have to deal with this kind of problems. "
"Joe was able to get a cross check on the part for me and get it handled promptly. I appreciate it. "
"Hell now by charging a "handling charge" for local pickup , I wasted my time going on line to order parts for a whole $2.50 saving !!
Should of saved my time and went ahead had the parts counter person look up the parts and go back and get them. "
"It took 6 weeks for a small part to be delivered and I called every 5 days just to be told they are working on it call back in 5 days this went on for 6 weeks very unhappy being that the vehicle is my only transportation "
"Your customer service is the best and take care of customer properly."
"FOUND PART AND CALLED ROSEVILLE TOYOTA. TALKED WITH JOHN IN THE PARTS DEPT TO CONFIRM WITH VIN NUMBER THEN ORDERED. QUICK AND SIMPLE. "
"Did not except a valid email I provided."
"Not mobile friendly at all. Had to do the order multiple times "