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Product & services pricing
4.26/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.68/5
Customer service:
4.23/5
Return/Replacement policy:
4.36/5

Verified
5/5

2023-02-28

Excellent

"Ross Simons never disappoints "

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Verified
5/5

2023-02-23

Stunning !

"Love this gorgeous necklace! I so look forward to wearing it when we go out in the evening.
Thank you for your quality merchandise!
"


Verified
5/5

2023-02-19

Wedding Gift

"Beautiful bracelet, fast shipping. My daughter is going to love her "something blue"!!"

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Verified
5/5

2023-02-16

Beautiful

"I love my necklace. The package was fabulous. The item is breathtaking and exceeded my expectations. Love it"

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Verified
5/5

2023-02-15

Happy Valentine’s to me!

"Was just what I wanted. Much more dainty than pictured. Love it!"

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Verified
5/5

2023-02-14

Very happy to have found something I've been looking for!

"Very happy to have found, with Ross-Simons, something I've been looking for! The earrings are very pretty and I liked the price.
Shipped quickly.
The quality appears to be good; if they hold up as I expect, I will be very pleased.
Can't wait to wear them!
"

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Verified
3/5

2023-02-10

Earring jackets

"I ordered the jackets online and received them on time. However, the fit is not very good and I wanted to bring them into the store to exchange them for something different but I was told by customer service that I would have to return or exchange only by mail as I had ordered it online. I was disappointed as I wanted to come into the store to see my various options. "

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Verified
5/5

2023-02-08

Excellent purchase

"I am always consistently pleased with my purchases from R+S. The quality, price, and service are all incredible. It's a pleasure to shop with them. "

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Verified
5/5

2023-02-02

Beautiful ring

"I ordered this beautiful peacock ring from Ross-Simons and was not disappointed when it came. So lovely, perfect fit, and great price. "

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Verified
3/5

2023-02-02

No payment plan for Emerald ring

"I bought an emerald ring & 2 necklace extenders.The Customer Service Rep didn’t make my shopping experience as good as I hoped. I was asking about payment plans, if R-S had the interest free for 6 months plan, .He mentioned Affirm, which U said I didn’t want to use because they can charge up to 30%. He mentioned PayPal, which I ended up using. I didn’t want to pay this way. If I want to buy something more expensive, I want to be able to pay for it in 6 months w/o interest being charged. I’ll have to rethink if I’m going to buy here in the future."

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Verified
2/5

2023-01-31

Pearl ring

"I purchased a pearl ring and am disappointed in the pearl when I got the ring. All your pictures look like the pearl is sizable, but the ring I received has a small skinny ridged pearl and is not attractive at all. I would not have bought the ring if I knew it looked like this."


Verified
5/5

2023-01-19

Nice experience!

"Ross-Simmons has a beautiful website with lots of pictures. This was extremely helpful and instrumental in making my purchase online. They also have excellent prices compared to other jewelers and warranties on the items! My niece absolutely loved the pearl necklace I bought her. It was packaged very well and shipped quickly with easy tracking. I will definitely use them for future purchases! "

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Verified
4/5

2023-01-12

A little bit smaller than I was expecting but still pretty.

"Sweet necklace. Smaller that I was expecting but pretty. "

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Verified
5/5

2023-01-04

excellent

"The items I have ordered are as nice as I hoped for. Excellent quality"

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Verified
5/5

2022-12-21

Pearls for the Exotic Love of My Life

"The black Tahitian pearls were just as advertised and exceptionally beautiful. I could not have been more pleased. cannot wait to see my wife's face when she open this gift. We promised each other "No gifts" this year, but I could not resist these pearls. the experience of ordering the gift was uncomplicated and the delivery was even a day or two earlier that projected. Thank you in advance for making this special gift a possibility."

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