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Royal Camera / A&M Photo World

186 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2002-11-21

"Beware. Don't attempt to make an order at this site. They have no intentions of selling anything at the advertised price. They will call and presure you to buy hundreds of dollars in overpriced accessories. Then they will tell you that the only thing that comes for the advertised price is the camera body ... no battery or cables (nothing else), even though they say items are brand new retail products. When they call they then say that the items are not on the American market. "BAIT AND SWITCH" ... LIE LIE LIE. Don't go here!"

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1/5

2002-11-21

"Tried to purchase Sony VX2000 on their website for $1,549. They call me back and offer me the unit for $2300....the $1,549 would not include the warranty, AC adapter, battery, etc....so basically they want $750 extra to be able to plug it in! What a joke. How do they stay in business with this technique? Aren't there laws about false advertising? "

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1/5

2002-11-13

"These people should be called Con Camera Inc. ! I called and asked about a Canon camera body (SLR) advertised on their site for $284.00 USD. They said that model is a Korean model and that I would need the USA model for $320.00 and that I would need to buy 1 year warranty for $40.00 USD because the camera does not come with a manufacturer warranty ! I placed the order C.O.D I then called Canon USA and they informed me that all Canon 35mm cameras come with manufacturer warranty that’s good worldwide as long as you have a receipt ! Canon is now investigating Royal Cameras warranty scam with Canon products.

These people also wanted to charge me $70.00 USD for UPS Ground shipping from New York to Los Angeles on a 3-pound small package ! Anyways I called them to cancel my order and they said that the order has already been sent and that I would need to pay for their shipping expense of $70.00 or they would send it to collections and damage my credit report. They were trying to scare me so that I would not reject the C.O.D package. I found out I was being ripped off by them and did the right thing by canceling the order and in return they threatened to damage my credit report! I have filed a complaint with the better business bureau and the consumer reporting agencies in New York City!

Do your self’s a favor and don't fall for their false advertising, rip off shipping fees and rip off false warranty fees. STAY AWAY FROM THIS MERCHANT AND THEIR GET RICH QUICK PRACTICES !
"

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1/5

2002-10-23

"This company should be renamed Royal Ripoff! I submitted an internet order only to receive a call back for verification. On the call back the salesman tried to sell me all kinds of overpriced accessories. When I declined all of those he insisted that I buy a one or five year USA warranty. Thinking a one year warranty could not be that expensive I agreed only to find out that it was $311. I told him to cancel my order and he became very beligerant then. He insisted that I could not find the camera cheaper. I told him I already had at a reputable internet site. He hung up on me. Don't waste your time trying to do business with this company. Their low price advertising is just a scam."

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2/5

2002-07-17

"Just purchased an Olympus E-20 camera. Price was outstanding, however, the additional sales practices left a bad taste."

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Is trustworthy
Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-03-19

"I am so glad to see that so many people had the same problems I had. I ended up screaming at some moronic sales person after he was extremely condescending and rude. Telling me the camcorder battery that comes with the unit only lasts 20 minutes and that a needed to purchase a warranty. I was wondering why their prices were so low, it is because they lie and cheat and practically steal. I hope that anyone thinking about buying something from this "company" finds these messages first. I immediately called customer service and had my order cancelled."

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