"Had a glitch on the website with tax not calculating correctly. Called customer service and the man was very helpful and friendly and fixed the issue quickly! Appreciate it very much! Thanks!"
"6-24-19
Customer Service Representative at the flooring company should have left a message to call or identify the error with my inability to complete the on-line order. Instead, I had to call call the company to find out this information."
"Alexia helped me with all my questions! Thank you so much!"
"Would be excellent if you can reduce the shipping rate. $203 is extremely high.
Thanks for your attention. "
“Hello :) I would love to see what deal we can help you with. Please contact us directly via phone, live chat or email. Look forward to hearing from you! ”
"Excellent, the web site is user friendly."
"Great customer service, Ron went the extra mile. Thank you!"
"Ron wait over four months for me to get the area cleaned up and ready for our new flooring. He was very patient with me, didn't try to high pressure me either :) ***-***-**** ext. 5005 (phone) I will def call HIM back when we are ready to add on !!"
"Alexia was great at answering all my questions so I could make my purchases. "
"I shopped around and this is by far the best pricing I came across."
"The ordering and payment process were very simple. Easy to find the info I was looking for in the descriptions of the product."
"Hice el pedido un día miércoles y el sábado ya estaba llegando ! El producto 5 estrellas ! "
"Installation videos are going to be a huge help, I can tell. The delay for flooring that isn't be pitched is a mild annoyance, but we'll see how fast it all arrives. Sharp color selection! Shipping and tax brought the price right back up over the discount, so... there's that."
"great stuff...looking to absorb sound...like the first products from you guys, I'm pretty sure this will work
very easy to use your site "
"I like the ease of use of the website. Straightforward."
"These are so easy to do yourself. My husband and I did it ourselves. They are beautiful! "
A rep from Rubberflooringinc.com, IncStores2, has responded:
“Hello, I apologize for the frustration you have felt, I would love to help get this resolved for you - please send us a direct message with the order that needs to be complete. You would also be able to call in, use live chat or email us as well.”