"After a long search, we found the rug we wanted on Rugs.com. We love the design, the quality is great, and the rug was shipped on schedule. It was also reasonably priced. Overall, a great experience."
"The rug I ordered didn’t work for me, and they were great about my return!"
"Received on the date they told us."
"The coolest thing ever is to be able to place the rug in the room where it will go. Thanks for that feature!!!!!"
"Rugs.com has a wide selection of all styles of rugs. Filter makes it easy to look for something specific and I absolutely love to see it in your room feature. I picked out five rugs without using the app selected one of the rugs. I decided that I would Try that feature. It was amazing. It showed the rug exactly where I wanted it and I was able to determine that my favorite was not the best for the room. I chose another of my selections to order. I would definitely recommend rugs.com."
"Easy to order, nice quality, good value for the price. "
"Was very easy to order rug via rugs.com and arrived in a timely fashion. Unfortunately the rug did not work well for our room. Called Customer Service to request the Return Process. Customer Service answered quickly and provided me the necessary step for the return. The Customer Service Representative's pleasant manner and excellent communication skills facilitated my return with a caring and professional style; his name was Paul. I will continue to shop rugs.com and would recommend their store to anyone seeking that special rug."
"Delivered as expected. It would be much nicer if you sent the rugs rolled instead of folded. A bedroom rug I ordered this summer from z Lowe’s was rolled. It made it much easier to install. "
"Beautiful rugs - exceptionally well made - good prices - vibrant colors - many size options - multiple colors - I’m a return customer and will continue to shop rug.com in the future!"
"I purchased the wrong size and realized it was wrong after I made the purchase. I called right away and I was able to talk to someone that helped me with my problem. I was not on long and was able to cancel my order and get a refund which I put towards the new order. Love this company and will continue to purchase rugs from them"
"Was looking for change in my living room just was browsing and I think I order rug from this company some years a go . Anyway decided to go with a green rug to make a difference just received it looks good so I am pleased. "
"I was able to easily download a photo of my room and try different rugs of differing sizes in it. When I ordered my rug, I was kept informed of progress in the shipping & delivery of my rug, which arrived exactly in the time frame I was told to expect it. Good job, rugs.com!"
"fast easy shopping, excellent service rugs delivered on time & in excellent condition I am very happy with my 2 rugs. thank you!"
"Everything I expected. Very happy with purchase!"
"I'm very pleased with the color and quality of this rug. Great value and free shipping. Easy online shopping experience and rapid delivery. That's why I keep coming back!"
"The customer service rep was so helpful and friendly. Got my return and new order taken care of efficiently. The quality of the rug is amazing and so was the price! I never fear ordering rugs online from rugs.com. Never been disappointed!"