"I love the "Order Status" box right on the top of website homepage - makes it so easy to track orders!"

"This was a great purchase for me. Price was reasonable. Shipping was fast. Have no regrets."

"I intentionally ordered a rug with 2 day shipping. 3 days later, the order still hasn’t left a warehouse. This has happened to me before and i unfortunately hoped that was a one time error … seems to be the norm. Disappointing. "

"I received my rug on Christmas eve. I stopped cooking, and we put it down, and I went back to cooking. I love it. It is a different color than the picture. It is more light and dark Grey instead of light and dark blue. I love it. I am very happy with my purchase."

"Very pleased. Quality product at great price"

"Surpassed my expectations. Fantastic customer service."

"Easy ordering experience."

"You need to have a place for pictures.. it’s beautiful!!!"

"Website is easy to navigate, and drill down on the exact size, color and type of rug you want. When I called customer service to find out about shipping I received precise information."

"The website and the ordering process went smoothly like it has in the past. "

"I accidentally ordered the wrong rug and called the 1-800 number in a panic. A real person answered the phone and was able to help immediately. Then when I ordered the correct rug they send updates for the shipping and they are really fast! Can’t wait to get my new rug!"

"great selection and quality"

"I ordered two washable rugs for my kitchen. They arrived quickly and are great quality. I also ordered the non-skid mats. I'm happy with my purchase."

"Shopping with Rugs.com is great. However, I have not received my rug yet so this is not my final say on the subject. It has been more than a couple of weeks since I ordered. Perhaps this is normal wait time. It is the Christmas season so it might take a little longer. "

"Huge selection, great prices, free shipping, and fast service. This is my go-to place for rugs."