"Fast service and secure shipping "

"Quite easy to research and select!"

"I received my rug today. It arrived with the packaging opened on one end allowing dirt and water to get onto the cream coloured part of the rug. I’ve been very happy with previous purchases, but this one I am very disappointed in the lack of care in the packaging and in the shipping."

"I gave the Wrong Address--discovered it and contacted your Office. The lady I spoke to was very helpful and she corrected my error immediately ."

"Looks beautiful and is soft to walk on. "

"Very Good, maybe a better tracking system but for the rest everything is perfect. The colours of my rug is better than I expected. The size is perfect and the quality is like I expected. "

"Great price. Super fast delivery and very happy with the carpet. "

"The rug seems of good quality & arrived via UPS as stated in our delivery notification. "

"Not happy at first and then I was offered a great solution to the issue I had with the rug. Really positive experience and I felt they genuinely cared about making it right and retaining my business. Ive already ordered another rug because of their great customer service!!"

"Love this rug, the colours are exactly as they appear in preview pic on website & it is a great addition to me dining room. It was delivered fairly quickly, & I did not have an issue with the carrier. "

"well packaged, arrived quickly and in good shape"

"I’ve bought two rugs from rugs.ca and I’ve been satisfied both times "

"I was a bit worried because I saw some mixed reviews but I was very happy with my experience from start to finish. The ordering process was very easy. I was able to track my order easily and they advised of a delivery date/time frame. We received our order on time with no issues. The product was packaged nicely and we were very happy with the quality of the rug. I will definitely purchase form Rugs.ca again."

"The packaging was amazing, thoroughly protecting the edges of the rug. "

"I had to delay the shipping of my rug due to my schedule and moving date. No problem at all, and they were very efficient and kind."