"Very responsive and efficient customer service center. I was actually communicating with a real person. What a treat! My issue was resolved quickly and smoothly with a very satisfactory outcome. I would highly recommend rugs.ca to anyone."

"Ordering was easy and efficient.Rug was delivered in good time and fits exactly where I wanted to put it."

"Go Canada I have purchased a few more!"

"Service was excellent and the procedure for chosing and ordering was flawless. Thank you."

"Previous rugs I bought were absolutely wonderful in every way. Sadly my latest purchases showed a listing of the stand of finishes. The edges aren't neatly professionally overlocked. In fact they look unfinished, even making the edges more stretched and "wavy". I wish I could add a photo of a washable rug purchased last year and my latest acquisitions to demonstrate the drastic drop in the quality of the finish. The overlocked stitches are big and spaced far apart. Awful!"

"Description was accurate, delivery easy and on time- everything turned out as promised. Was worried after reading some negative reviews but I'm very pleased- it's a beauty!"

"Enjoyed easy to navigate filtering menus"

"At the start I wasn't sure about rugs. ca if it is a good website to purchase from. But right now I can say that it is one of the best websites I've ever seen. I got my order today and I'm very satisfied with it. The quality of rug is very good. It is very soft and the color is similar to the pictures. The delivery was fast and it arrived before the delivery date in hours.
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"Very good experience and prompt delivery"

"As it has been seen on the web site ! Good quality ! Good service ! Product has been delivered the same day it was scheduled ! "

"Very nice rug ~ true to online photo."

"It was a seamless process. Seen this rug that captured my eye in the picture and it came to my home, as it was displayed along with the dimensions. Will definitely order from Rugs.ca again in the future! "

"Very satisfied with process of ordering and tracking"

"I am a repeat customer and I furnish rental condos. I can usually find the exact rug I need within minutes of visiting the site and I have never been disappointed when the rug arrives. IN fact, it is usually even nicer that I expected. Ordering is clear and easy to complete - you can even upload a photo and see what it will look like in your home!
I recommend Rugs.ca to everyone I know. AND - you really can't beat the prices!"

"Great customer service from time order was placed to time shipment arrived. Received updates as to status of order and when expected. Online ordering was easy and inventory of choice of rugs was fabulous with many choices. Received rug today and was packaged well. Rug a little curled up at ends but I am sure will flatten in couple days and rug looks as it did on website and I am happy with it. Pricing is comparable to other companies and quality seems too notch. Very happy with my purchase and would definitely order again."