"I order the wrong color and it’s real smile n I was trying to reach out but ain’t no one say anything back "
"good response in returning wrong order and re-ordering correctly. Thanks Melinda."
"The produ ct was exactly as expected, except we order 4 and got one. As soon as their management became aware, the extra product was shipped without quibbling. You can't ask for better than that. Everyone makes mistakes."
"I ordered a wrap that showed I stock. After two weeks of it not shipping I had to contact customer service 3 times before I was told it was on back order. Something I should have been told long before my having to contact the company. After a dealing with crappy customer service I was able to make a substitute. It didn’t ship. Once again I had to contact customer service who then sent me to the warehouse. They had no idea of the change that customer service had supposedly made. So it took me over 3 weeks to get something I should have had in about a week. Very disappointed in the way this company handles orders and their customer service. "
"Great company but the last product was pretty terrible quality. Did not stick well at all even with heat. I’ve used other wraps from them that worked amazing. I’d stay away from the 5d carbon wrap. "
"Awesome selection. My new source for vinyl. Thanks RV!!"
"Online ordering and shipping was easy and hassle free and to top it off it took less than a week for delivery to Hawaii. "
"Shipping is taking awhile and I ordered for next day delivery. "
"First time user and trying it out on a big project "
"I bought 6 Items from them, After waiting the week+ for the items to show up I open the package to find only 1 of 3 rolls I ordered were in it and it looked like they had been re-rolled in a sawmill. No Customer service phone number, Live chat would stop responding and switch me to a new person to start over and explain again, Finally I'm told to attach a picture to chat....then to email...then to explain all over again to the new person I'm emailing. after hours of waisted time trying to contact and resolve now no response.
Buyer beware, This is clearly just another foreign ran joke of a company with a great professional looking website ! "
"Really surprised how easy to apply, definitely buy the application spray and squeegee. Big help. Already bought a second set just to have in case any get damaged. "
"The tints did not fit on my headlights or windows nor did they adhere. Kept lifting off even after smoothing and heating. They refused to give me a refund. Very poor customer service. I understand the return policy IF the product were to fit in the first place. They send films that are barely cut to fit your vehicle and are not made to stick. If you are okay paying for useless plastic in the shape of your window or headlight, I guess these are for you. If you want something that actually sticks, well... don't expect a refund or any customer service "
"I am doing this for the first time and am praying it goes on without any problems."
"I bought a product while waiting to get a vehicle that I was ultimately denied a loan on last min. I wanted to make the return but they would only give me a store credit, which expires in 30 days! To add insult to injury, the coupon doesn't even apply to shipping. It does seem that RVinyl doesn't care much about customer loyalty, but instead would rather make a few extra bucks off of customers who want to return items."
"Shipping would have been 5 stars but the extra money I paid for the kit had leaked and I got an empty bottle. However the tint looks like good quality but I haven’t gotten around to getting it put on my car yet. "