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Verified
5/5

2015-06-19

"I adore Sammy Dress. I have placed numerous orders with this company with very little minor issues, and those were fixed immediately. People be aware that these items are coming from around the world and wont be delivered tomorrow. Pay attention to the shipping chart. Also, most of the models are Asian, who by their simple DNA, are naturally and considerably smaller than the rest of us, so make sure to consider that when making your orders. Use their sizing chart, but also look at the people doing the modeling. You can pretty much see how the items fit on different women/men. I love love love this company and will continue to do business with them. Materials are wonderful, quality is awesome and customer service is spectacular. xoxoxo "

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Verified
5/5

2015-06-18

"I absolutely love this website. They have great things for a great price. Shipping and Handling was not a problem for me."

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Verified
1/5

2015-06-18

"Run, don't walk from this company...the worst online shopping experience I've ever had...ordered 3 items: 2 shirts, 1 coat...First shirt arrived after several months and didn't look like the website showed (color was different, not the same quality fabric shown on website, loose thread coming from buttons, etc). That was the best part of my experience. I received the second shirt a month later and it was the exact same as the shirt before when it was supposed to be a different color (now I have 2 of the exact same shirt). Jacket never showed up at all. After emailing them, I was told I should have bought "buyer's insurance" and that I would have to mail items back at my own cost or receive a 50% refund. Since I had no guarantee that they would ever ship anything, I took the 50% refund. (which they only paid for the shirt, no the jacket). Later they contacted me, to ask if I would pay $9 to have the jacket shipped and like a fool I agreed. 6 months later no jacket, no email, no nothing. I repeat, run: do not walk just walk away, from this corrupt company. In addition, all of our interactions on their website are now deleted, (it's been so long) and they won't send any correspondence directly to your email. (AKA We don't want you to have any personal copies of anything we promise you)"

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Verified
5/5

2015-06-18

"I am a huge fan of sammydress. I have bought jewelry from here and I am very satisfied with the product for the price I paid. The shipping was free and fast. I am so happy with the products that I have suggested this site to my friends and now they are also buying jewelries from here."

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Verified
5/5

2015-06-18

"I love Sammy dress. I Love their prices! Customer Service is wonderful! I will never buy another dress or blouse from local stores."

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Verified
1/5

2015-06-18

"The whole process is a disaster. Due to the size of my order, they required that i perform a bank transfer to their account in China.
I did so with the details that they provided and the money has been confirmed as recieved 2 weeks ago.
However the clothing has not been shipped and there is no order processing showing in my account. Effectively, my order or my money does not exist according to SammyDress.
When i reach out to them for help through their website, they ask the same questions over an over again. And now they have stopped replying altogether.
I feel as if someone has stolen from me and i am very angry; and it is not a small amount; i transferred 775USD to them. I dont understand how they can treat people like this.
"

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Verified
5/5

2015-06-18

"Bueno la verdad estoy muy contento por la atención que me brindaron durante la compra de mis productos y durante el envió. La verdad me siento muy satisfecho con los productos adquiridos ya que son de buena calidad, a un precio muy justo y accesible. Ya les he recomendado la pagina a mis amigos y no dudo en hacer mi próxima compra con ustedes. Saludos Cordiales."

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Verified
1/5

2015-06-18

"This is the worst online store I have EVER dealt with.........no one responds! I placed an order in April and still have not recieved it, it is now June. I sent a number of requests for a credit and no one responds. DO NOT BUY FROM THIS COMPANY. They should not be allowed to do business. I will file a complaint with the FTC perhaps they can put them out of business! "

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Verified
1/5

2015-06-17

"DO NOT BUY FROM SAMMYDRESS.COM! Rather than rant to you about their terrible customer service and how they 1. Didn't cancel my order and refund me my money even though I asked for the order to be cancelled less than 15 minutes after placing it and 2. Didn't provide me a tracking number even though I paid for one, I'll share how DISGUSTING the quality of the dress I ordered is. Of course, anything you buy from a wholesale store isn't going to measure up to what you buy for full price retail, BUT - even before I opened my package, I noticed threads coming out from every seam on the dress. The fit is awful - I ordered a size larger and the dress STILL doesn't zip in the back AND it is WAY TOO SHORT and WAY TOO SHEER to even wear outside in public. Worst online shopping experience I have ever had!"

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Verified
5/5

2015-06-17

"I havent received this oder yet, but I really like sammy dress. This is my new favorite website. "

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Verified
1/5

2015-06-17

"Very disappointed with my order. The quality of the product reminds me of the products sold in Dollarstore. But in Dollarstore it's much cheaper and there is no extremely expensive shipping to pay and customs fees. In reality you have to multiply the price you see on the website by 2. I ordered 6 items, 3 items out of 6 are too small or too big. Overall quality (material and sewing) is awful. Definitely doesn't meet any North American standards. Never going to order anything again. Will try to return but I feel like a big waste of money. "

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Verified
5/5

2015-06-17

"I loved the stuff I got. It was well packed, the shipping was fast and it came in perfect condition. Such a nice, cute and cheap way to get pretty nails. "

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Verified
5/5

2015-06-17

"I love Sammy Dress!! Wonderful items, excellent quality, the fastest shipping time I ever experienced!! Most of my favorite outfits come from Sammy Dress and I will definitely keep shopping there!!I tried other online shopping site but the items always came different from the descriptions site and the sizes were all wrong; I'm beyond happy with my online shopping at Sammy Dress because I noticed that they really care about their customers, if you have a question about an item you can ask and they answer in no time, and a thing they I love is that every item has a size description with all measurement so you can easily order the right one!!! "

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Verified
4/5

2015-06-16

"Jun 24/15: Thank you Sammy Dress for following up my case and got this resolved properly. At least, this show me that Sammy Dress wants to develop good business relationship with customers. For future improvements, I will recommend that you stick with the 24hrs response time as the process is dragging a bit too long to get something resolved or have the live chat working as I never able to access that. Definitely, I must admit that your customer service team are very patient on this matter. Overall, other than the 2/5 items that were sent to me very different from the pics, everything are true to size and good quality. Shipping is fast.
Jun 17/15: Yes, Sammy Dress replied with the same proposal and wrong calculation on my coupon price (7.25% not 11%) . Where is the better solution? I did not see it. Ridiculous! Reply from Sammy dress: 1)As I mentioned on my previous email, we would like to refund you the item price 18.72*(1-11%)=16.66USD after the package return back to us. 2)Partial refund without return, you can keep the items and we will refund you 50% item price is 8.33 USD and offer you a coupon. 3)We can refund you 70% item price to your Wallet 11.66USD, which you can use it in your future order. If you do not wish to return the items.
Jun 16/15: Very frustrating process on refund policy. I ordered 2 sweaters from Sammy Dress and the items sent to me are totally different from the pics posted on their website. After filing numerous tickets (as they only respond me by creating new tickets), they admitted their problems without providing full refund. As of now, they do no even responding to any of my additional tickets and provide next steps on how to resolve this properly. They just took my money by sending wrong items to me. In regards to price, after tax, duty and shipping cost in additional of wasting money on things sent to you different from the pics, this is a very expensive online site. I would not recommend this site for on line shopping as this is the worst experience I ever encountered. Honestly, I deserve full refund not 50% refund + shipping cost or 70% credit note. As well, watch out when you use coupon code as my 11% code only works out to be 7.25%. They charged u more than what you supposed to pay.
"

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Verified
4/5

2015-06-16

"My first experience of shopping at Sammy Dress. Good products, easy shopping, and fast delivery. Just a little disappointed with the way they send my fedora hats, they should ship 'em with a cardboard, not by folding 'em. Overall, I am satisfied with the services from Sammy Dress."

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