"I have purchased several pieces from this site. 2 more today. Each piece has always been quality. I think many of your buyers may be uneducated in jewelry and making poor reviews . I have shopped online and in person and this is the best jewellery and best value. Husbands 10k chain has lasted for two years and he wears it each day .
Love "
"I purchased an 18carot gold cross, I was sent a 10 carot cross. Thankfully I realised immediately. If I had not realised, the company would have stolen 400 dollars from me.
Do not purchase from this shop."
"Definitely do not buy from! On the the surface they appear like a very legit company with people praising them on reddit and such. Photos of items were extremely deceptive, appear to be much thicker in picture however when the order arrived it was paper thin and heart breaking. This is a good lesson in greed. YOU DO NOT NEED GOLD CHAINS PLEASE DO NOT BUY THEM YOU WILL HAVE THE BUYERS REMOSE... I WISH I HAD GIVEN MY MONEY TO THE POOR BUT NOW I JUST FEEL LIKE AN ****. Whatever chain you buy from whatever store will let you down, treasure in the kingdom of heaven my friends!!!
DO NOT MAKE THE SAME MISTAKE I DID, DO NOT BE BLINDED BY GREED"
"I have to admit I was a bit dubious when seeing the reviews of this company but I decided to go ahead and purchase the solid viking bracelet. Upon inspection the construction of the bracelet is well made, and while there are minor flaws in the polishing you really have to hunt to see them. All and all I am very pleased with my purchase and will buy again from Sarraf."
"I bought pearl earring from them back in March, I never slept with them, never showered with them.. 4 months after the pearl unglued from the back part. I try fixing on my own it didn’t work I emailed them they told me to send them back to them it was $25 to send them back to them I received it a week after and two days after the earrings fell off again. I emailed them one more time and they told me to use crazy glue to glue it. Are you kidding me?
Good quality earrings shouldn’t be falling off.
Extremely disappointed with their service and quality!"
"I purchased a gold chain from Sarraf right before COVID and didn't have time to test it. Something didn't feel right with it so I went to a local jewelry apprasier and they tested it. They told me that it wasn't 14k solid gold as advertised. It was plated with a heavy plating. I tried to call them and they gave me a hard time and didn't itinally want to take it back because I purchased it a few months ago. I would recommend that if you purchased a gold chain from Sarraf to have it tested to ensure the quality of it. Most probably it is fake just like mine was. I'm not sure how they are still in business."
"The first D.C Rope Chain was 3MM.
I decided to step up to the 4MM @22 inches Diamond Cut Rope, and it is absolutely Beautiful, the weight of the chain is exactly 34.2 grams.(1.2ounces). The customer is great as well. I am going to order the Figaro chain next. The delivery was on time to, just as expected. This is the only Gold Jewelry store I will purchase from. "
"I finally received my 10kt yellow gold 5.5mm 24in today by ups got it exactly when they said and I am Super Happy finally got my shine on lol looks so good me thanks sarraf jewelry and your team great Job keep it up I am a returning customer "
"I just received my gorgeous emerald 18kt gold necklace cross exactly like the one my mom had given me which was lost. The Value, quality and elegance is unsurpassed and so is the polite, warm and efficient customer service. Thank you Jocelyn, Avi, thank you Sarraf!
"
"I purchased two 18k gold 2.7mm 18” cable chains which just arrived. They looked thin so I measured them with a digital caliper only to discover they were 2.3mm, not 2.7mm. The 2.3mm chains are over $400 less for the two. When I called to complain, they tried to tell me the weight is the same ??? They did offer to refund my money but that’s not the point! How many customers have the means to measure their chains? How many customers have been cheated?"
"I bought a 4mm 10k flat curb chain and a 6mm 10k rope braclet both over weight of wat I bought both beautiful pieces will give more bussiness"
"If I could give them 0 stars I would based on their "Lifetime Guarantee". I purchased a ring with our children's birthstones in it for my wife for Christmas. One of the stones fell out so they offered to make an exception to the "lifetime Guarantee" that loss of stones is not covered. For a MERE $50.00 they will replace the stone. What kind of guarantee is that??? Stand behind the quality of your products."
"I'm a return customer. My first item was a 3mm 14k 26" chain. I was so pleased with the weight (more than advertised), quality and price that I returned. I ordered on 7/20/19 and paid for next day shipping but didn't realize that they weren't even open on Saturday so I called on Monday and they happily returned the $24.99 to my account for shipping. I ordered a 4mm open curb 14k 26" chain and a 8" Mariner bracelet 14k and I'm satisfied yet again with this company. The weight is more and they passed the purity test. Will return again."
"i ordered a 5mm 22inch 10kt solid gold chain about six months ago and by the time it got here i was just excited to put it on and wear it around, so i didn’t look for anything to be wrong. Recently i cleaned the chain and realized something was off about it so i measured the width of the chain and it was a mm off. The 4mm chain is over a hundred dollars cheaper than what i paid for it."
"I ordered a 20" snake chain. It's perfect! I ordered it 6/1/19 and it arrived today (6/5/19). I'm a very satisfied customer. "