"I've tried a number of different colognes from this company and they all come back smelling the same. I don't think they formulate anything"
"Ordered 4 candlehouse candles last week from Scentiments... They all arrived within a few days and were gift wrapped for free.
I entered the wrong postcode and they phoned to correct it which I was grateful for.
Website was easy to use, prices for Candlehouse were great and delivery was quick so I will definitely use them again!!!
"
"Found what i was looking for a great price with free shipping.
Was delivered on time. Seemless transaction."
"they sat on my order for 3 days! i paid $10 for 3 day shipping. it was late. contacted customer support for 3 times! took a week for them to answer. The customer support agent was yelling at me. Don't bother to buy from them. customer support also sucks!"
"Scentiments offers designer fragrances at great prices. The savings on famous brand perfumes are significant. I have tried some other "discount" perfume sellers: one was a total fraud, others never had what I wanted. Scentiments is reliable and dependable."
"Service of Scentiments are very poor, I have taken experienced twice from this site. Prices are also high in compare to another perfume sites. Do not go for scentiment."
"They have CHANGED! I used to really like them. Tried to buy Beautiful from Estee Lauder from them starting in November. Their site kept saying 'alert me when in stock' and it never did. Emails to them got responses that they would have it in stock in a day.
Finally a manger responded, and told me he would personally ensure I got it even if he had to buy it himself to ship to me. Needless to say, never heard from him again.
A later email apologized saying that they had outsourced things and were taking back their company. Two months later, STILL NO perfume in stock.
I'd say it was bait and switch, but they don't push you as it's online. They used to be awesome, but it's gone wayyyyy downhill. Don't waste your time, if it says out of stock, you won't find it in stock moving forward.
Now, months later, it's time to buy it retail. I was way too trusting.
Prices - fair, but I could charge one penny for a Cadillac if I never had it in stock to sell.
Customer Service - don't make me laugh. As bad as it gets. "
"Ummm I just received a box from Scentiments.com for some Narciso Rodriguez cologne and there was nothing inside the box except styrofoam and a brochure for womanwithin.com. I'm calling my CC company tomorrow to cancel the charge. What a scam. Don't order from this company. "
"I ordered a bottle of Fahrenheit 32 cologne from Scentiments. They left the suite number off the address, so it never arrived. When I called them, they wanted to charge me an additional 2nd fee for shipping. I told them that, in that case, they could keep the merchandise and refund my credit card. Incredibly, they refunded only my base price. In addition to not refunding the shipping fee, they charged my credit card $6 for the return postage to them, even though it was their error. "
"They have really low prices, maybe to low to be true. I've ordered a Bvulgari Aqua Marine perfume, the box was not sealed and looking at the bottle, the serial number was scratched off. This makes me doubt the authenticity of the product. Calling them got me nowhere, they just said to return the item if I am not satisfied.
"
"I ordered some cologne from scentiments.com, got a really good price and received my order in less than a week. It was shipped via UPS and I was able to track it all the way. Excellent transaction!"
"I ordered CK 1 Electric from this store. I was a bit hesitant at first since the prices were so low and Ive never heard of the store before, but I was pleasantly surprised with constant emails telling me my items were processed and shipped. I received the item in its original packaging, no scratches, dents etc. Processing and shipping was quick and i received it before I had to give it as a b-day gift. Would do business with again definitely."
"Easy smooth transaction, product arrived in 6 days of purchase. site is not the easiest to navigate, but they have the lowest prices around for cologne. UPS confirmation is sent within 24 hrs and a follow up email is sent to let buyer know of delivery. would do business with again. cologne is legit well packed no damage on box. "
"Amazing prices..good delivery.
i had ordered for 6 perfumes (Guess gold,CK one, 2 Coolwater for men,coolwater for women,Hugo Boss) and all delivered in time in one go.
except for one perfume(deep red from hugo boss) whose box was smashed and little torn in the bottom. This cannot be a shipping damage as other 5 bttles were brand new and sparling boxes,Since they were packaged well in the big box.
This was supposed to be a gift. Now i need to cook stories when i am gifting it to them saying it got damaged in the shipping etc etc.
They need to update their stock in some of the major perfumes brand. Many says out of stock.
Great place for budget perfume shopping for sure and reliable too.
com'on guys this is a great store...go ahead and rate it...i did it."
"Decent delivery rate, product in good condition, product as advertised, and very good price! If they keep it up, I'd buy from them again in the future for my cologne needs."