- STORE REVIEWS
- PRODUCT REVIEWS
2013-09-28
5/5
"Really fast shipping, item came well-packaged, and it worked well on my laptop."
2007-11-16
5/5
"Great service, fast delivery, good packaging, product worked right out of the box, friendly and competent customer service. Would buy from this store again! Although this was my first purchase (I've been buying stuff from Newegg for the last 5 years), they made a good impression on me with their competitive pricing and excellent tracking service and customer service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
"Broad selection and inventory. Site is easy to navigate and find what I want. Prices are competitive and excellent. Order status is updated frequently with emails and tracking number. Would buy from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
2006-08-23
4/5
"Awesome price and faster-than-expected shipping. However, the Order Update status is very slow and rudimentary compared to other sites. Didn't provide tracking information so I had no idea when the order was coming or its progress."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2006-08-23
5/5
"Decent delivery rate, product in good condition, product as advertised, and very good price! If they keep it up, I'd buy from them again in the future for my cologne needs."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2004-09-21
1/5
"SVC double-charged me for the same item and still has not refunded me by money. I contacted them, they acknowledged it, and yet nothing is done for the last 2 weeks."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2004-09-15
5/5
"DangerDen was great. The item was shipped very fast and in good condition. The service staff was very professional too. Speedy replies to my questions and polite as well."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Merchant Member
2003-10-09
5/5
"Another great product and fast delivery from NewEgg. I've been doing business with NewEgg for about 3 years now. So far, there has been no let-downs! They're still consistently good and great! Plz plz keep it up as always!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Being easy to reach
Being trustworthy
Customer service being easy to reach
Customer service being trustworthy
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