"I reviewed the website to determine what I needed ( a new portafilter ). There was a very helpful demo video that sealed the deal. A great experience. "

"Got it quickly! Very satisfied with their professionalism!"

"My order was filled and delivered promptly--couldn't ask for better service."

"SCG is always great. The best products, incredibly fast order fulfillment and a robust website. A pleasure as usual."

"Delivery arrived as scheduled. "

"My purchase decision was assisted by a very complete assortment of machine reviews, skill building videos, and wonderfully prompt responses to my questions. My shipment arrived as if hand-carried down I-5, but much faster. Completely trouble free."

"It just doesn't get any better. From their vast video base where one can learn just about anything and everything related to the subject of coffee making, the gear to make it and how to make it better they really have it covered! Moreover, the videos are not dry or clinical, but fun!

On the phone the sales staff are friendly, helpfully and everything else you can hope for and they actually encourage communication - this is rare these days.

Match all this up with excellent price and shipping, and as I said, it just doesn't get any better. I have already placed a second order and have have no plans to ever shop anywhere else!

BG
Altadena CA"

"My shopping experience with Seattle Coffee Gear has been great. The products I've purchased always arrive quickly and are packed very well for protection. When I did have an issue with one product that arrived with a small flaw (not SCG's fault), they were very quick and polite to resolve the issue at their expense and priority shipped a new product to me immediately. More than one person called me on the phone and/or emailed me regarding the issue, proving to me that customer service and customer satisfaction is their priority. I respect that these days and SCG should place me on their list of very satisfied customers who will continue to shop with them first, when it comes to anything coffee. Fun place, great staff, and exceptional service. I used to enjoy going out for coffee, but now I actually have fun preparing my own and savoring it right here in the comfort of my own home. Thank you SCG."

"SCG provides a fast and free shipping and a coupon so that you can save your money. It's the most people want. Also, it provides a wonderful customer services. It responds quickly and clearly to your needs."

"I love the Seattle Coffee Gear especially your videos and the large collection of espresso machines. I bought a reconditioned Silvia from you and it serve me well. It was time to replace and I bought my dream machine, Rocket Cellini Evoluzione V2 and can't wait for it to arrive. Seattle Coffee Gear makes me wish that I didn't live on the east coast!!!"

"Quick shipping, packaged well. 5 Stars for Seattle Coffee Gear!"

"Shipped faster than expected. Quality of reverb item better than expected."

"As always SCG had what we needed at a great price. In addition we love the shipping options. Only wish they had a location in Spain since we'll be moving there in a couple of weeks! We'll still be checking those great reviews though. Keep up the great work SCG."

"Helpful product information on their web site, and helpful customer advisors."

"I have ordered coffee before and everything went really well ! No problems ! Everything is good ! Shipping takes a while and a little high ! "