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Featured Review


Verified
5/5

2018-09-11

EasyPeasy

"I was logged in signed up and done in less than 5!"

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Verified
5/5

2018-09-10

"It was super easy and fast"

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Verified
5/5

2018-09-10

"Called Customer service prompt service and clear information and problem resolved. "

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Verified
5/5

2018-09-10

"Was an easy purchasing process"

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Verified
3/5

2018-09-09

Seemed a little sketchy....

"I could NOT get this to work on safari. I called and talked with someone. They sounded like I woke them up and were in another country. He told me they would get back to me. It has been over 2 weeks. I finally tried a different browser and got it to work. I hope that the warranty coverage is better than the customer service. Seemed a little sketch but the school referred me so I am trusting in the system."

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Verified
5/5

2018-09-08

It was prety easy

"It was easy if you dont have a account but when you have a account it was hard to buy a plan so i went to the main site to oder the warranty"

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Verified
5/5

2018-09-07

"Easy to use, although I had to go back through the purchase multiple times for the system to accept it. "

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Verified
4/5

2018-09-07

"Overall happy, but wouldn't take my card so I had to do an e-check. I tried multiple times without success so that was the only negative. "

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Verified
5/5

2018-09-07

"Very positive experience."

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Verified
4/5

2018-09-07

So so

"Website is not clear when it comes to renewing plans and submitting tickets"

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Verified
1/5

2018-09-07

I JUST WANT TO PAY FOR ONE WARRANTY

"I AM TRYING TO DELETE OTHER INFO AND IT CHARGED ME FOR 4 WARRANTIES!"

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Verified
2/5

2018-09-06

I had to fill out the forms twice becuase half of it disapeared.

"My pc says your credit card form is not secure. I don't feel good about that. After I filled out all the info and clicked the confirm/purchase button, all my info disappeared except my cc info. That was frustrating and didn't make me feel good about the non secure cc fields. But, I have no choice but to buy this insurance because if for some reason my daughters loaned chrome book fails for any reason then I'm responsible. The books are old, and we all no how old electronics work..... then end up not working. The first week she had it it wouldn't turn on for some odd reason. Then all of a sudden it does turn on. Great. Insure old electronics..... sad face. The insurance isn't expensive though. that is a huge plus. "

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Verified
1/5

2018-09-06

unhappy mom

"been trying to purchase this for two weeks, it wouldn't go through, tried logging into my account, couldn't renew there. But yet saw last years plan. I was just able to finally purchase it. I don't know what the difference was today other than I tried calling, couldn't even get voicemail. I sent an email for help. Not sure but frustrating. Website did not alert me as to the problem just stood still.."

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Verified
4/5

2018-09-06

"It took me some time to do it correctly."

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Verified
2/5

2018-09-06

Give examples of serial #'s

"you require a serial # for this to be activated on a device, but the laptop we're buying it for is a school district provided laptop and is locked down for finding settings such as a serial #... I'm sure there is another way to get it in windows that doesn't get into the locked features from the district, so give us a walk through on how to find that serial #! there are device id's, machine id's, which one of the many options is what you need?? "

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