"Website difficult to navigate"

"It kept restarting on me and it took longer than it should’ve been "

"easy to do and got what I needed"

"The process was fine, the school could have done a better job letting students know what model chromebook was assigned to students who are too young to bring them home. "

"Excellent product and service"

"First time using website to purchase insurance for child's chromebook. Easy to do, not easy was registering other child's chromebook as its model was not on the list."

"easy n quick to purchase."

"I thought it’s going to be hard signing in but turned out easy"

"There are numerous models with similar, yet different numbers that are not on the computer."

"I wanted to purchase insurance for 3 school issued chrome books, but I have to purchase each one separately "

"It took two attempts and lots of chats with GoCare to get my plan. First time the plan wasn't created but my account was set up. Next day I added the plan and it worked."

"The site kept giving me errors with my credit card (which it eventually accepted) but every time there was an error it cancelled my order and I had to start from scratch. This meant re-ordering the same thing but then it would add it to my cart in addition the one that I had originally ordered - but it would not let me delete the old items in the cart since every time I tried to delete them it would again cancel my whole order - it was a vicious cycle."

"The online process would have been easier if the school provided the exact model of the IPAD. Also, the online tool did not allow me to choose a school. "

"Company is very unprofessional and lacks the ability to provide professional customer service! Stay away! "

"Services was was very helpful."