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Featured Review


Verified
5/5

2013-12-18

"needed to contact customer service to see if MOTO X is a covered phone thru the Republic Wireless program since it has some type of proprietary hardware/software......got my question answered by email w/in 24 hours."


Verified
5/5

2013-12-07

"I purchased warranties for iPhones and a MacBook in 2011. I encountered a problem with my iPhone just recently and filed a claim with Securranty. Within minutes I received a response and instructions to take the phone to an apple store. The Genius Bar determined that I needed a new phone and Securranty refunded the invoice from Apple within 72 hours. Excellent communication and service from Rick at Securranty. I will definitely use this company again!"

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Verified
5/5

2013-12-06

"Got coverage for two new devices. It was very easy to get it done. Site is user friendly and responsive. Now, I hope I never have to use them."


Verified
4/5

2013-12-02

"The company responded to a complaint I had written about the cost of a warranty being the same for a Nexus 5 vice a much more expensive iPhone 5S. Their explanation was that the cost of repairs would be about the same; fair enough but buying an $89 warranty for a $349 Nexus 5 is still rather pricey. The company did offer me a 10% discount and so I have a much more positive view than when I contacted their customer service prior to my first review. "

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Verified
5/5

2013-12-01

"This insurance is a much better deal than what the cell phone carriers or phone manufacturers offer (including Apple). I purchased a securranty warranty on my previous iphone, 2 years ago, and unfortunately my iphone took a swim 75% of the way through the insurance plan. Securranty made my claim experience wonderful and everything went smoothly to get a replacement iphone. Based on my experience, I recommend securranty to everyone I know. "


Verified
4/5

2013-11-30

"To complete my purchase I need to upload my Best Buy receipt and I don't know how to do that, nor are any instructions given for people like me whom are computer illiterate! So my purchase is still not complete! "


Rep reply posted 2013-12-01
A rep from Securranty.com, Securranty, has responded:

“Thank you for your purchase and feedback. Your purchase is complete. Proof of purchase/store receipt is required to be submitted when you file a claim. However, your confirmation emails have instructions to email, fax or self upload your proof of purchase to your online account. For further assistance contact us toll-free 24 x 7 for assistance.”


Verified
5/5

2013-11-28

"Order was simple.....would have been nice to see a side by side comparison with other providers and exactly what we are buying....nothing in there about the amount of claims you can have (and I mention this because other providers have limits but according to your rep on the phone you don't).....see how happy I am if I ever need to make a claim....that will be the true test."


Verified
5/5

2013-11-24

"Enrolled online and was very easy"


Verified
5/5

2013-11-15

"Great quick and easy and VERY affordable. Got better protection than the apple store for half the price!"


Verified
5/5

2013-11-14

"Your company has Great customer service! Your ratings website not so great"


Rep reply posted 2013-11-14
A rep from Securranty.com, Securranty, has responded:

“Thank you for your feedback about the great customer experience you've had with our company! Ratings website belongs to Reseller Ratings and they're a recognized leader in online customer reviews.”


Verified
4/5

2013-11-09

"Very helpful getting my account set up."

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Verified
5/5

2013-11-01

"You have a wonderful insurance plan. As an insurance agent (health & life insurance) I appreciate your plan offering.
Michelle Deis
"


Verified
4/5

2013-10-25

"My daughter's high school purchased the I pad so I could not fill in all the information correctly. I am hoping we can still make a claim if necessary even though all the information is not there."


Rep reply posted 2013-10-28
A rep from Securranty.com, Securranty, has responded:

“Thank you for the feedback! Once you complete the purchase, you have an online account to manage all your policies including being able to update pertinent information such as serial # or uploading a proof of purchase.”


Verified
5/5

2013-10-22

"After I finally was able to upload my proof of purchase, my experience with Securranty.com was seamless. I am more than satisfied with the swiftness of the replies from my representative. Everything was done in a timely manner and I was kept up to speed the whole way through. I will definitely be purchasing insurance for all of my other electronics through Securranty."

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Verified
5/5

2013-10-18

"best available insurance for portable devices. quick process for claims. i can choose to go where ever i want to get my repair done. I recommend this to everybody who are carrying costly smartphones or other smart devices. glad i found this insurance service. But recently i found that this website doesn't show in Google search. i recommend to improve the search engine optimization of the website."