"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"We were greeted warmly as we entered the showroom but NEVER felt pressured to buy. Max, our salesperson was extremely knowledgeable regarding all the features of the bed and guided us to the one that suited our needs best. We loved the three chamber feature that adds extra lumbar support and the flexible base that adjusts your body to zero gravity - so incredible! In fact we were so comfortable on the bed we ultimately chose that we both hated to leave. The fact that these are locally made with exceptional quality materials was a big selling point as well.
We also visited another similar type of air bed showroom the same day and had a very different experience. Pushy sales person, less comfortable bed and more expensive. Needless to say we came back and purchased our bed straightaway. We cannot wait to sleep on it every night!"
"The sales representative Max did an excellent job explaining options and pricing"
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All my questions were answered very well and completely. Jason was very polite and informative about the Select-a-Bed and suggested which model would suit my needs best. He handled my order quickly and correctly.
Thank You"
"Our experience with Selectabed was a great one. While we are super excited about the product, what really stood out was the customer service. Our customer service agent, Max, was there every step of the process to answer questions. From selecting which mattress was right for us to placing the order, Max made everything easy and simple to understand. "
"Exceptional patient, kindness and very informative "
"Completely standard experience"
"Just happy, great products and services."
"I have researched a lot of different beds and I can say I'm really excited to see how the 850 works. My husband and I both have different preferences when it comes to the firmness of a mattress. I called and talked to Max multiple times in one day and he answered all my many questions. He was friendly and reassuring and I appreciated all his input. I am impressed with their customer service so far and hope to write another review once I get my mattress and adjustable base. Here's hoping it helps with a good nights sleep. "
"Good communication, thanks "
"Selectabed sales process was effective and, by today's standards, very customer-centric. Both Max and Gerald were attentive to our questions, and never "pushed". The conversations and follow-ups were based on OUR timeline, not the company's.
A pleasant contrast to many other vendors."
"Had previously registered on the company's website and received information about a promotion.
I called for further information.
The representative answered professionally and graciously all my questions and followed up with a very informative email.
I called him back the next day and placed my order.
He remained professional and gracious.
He never pressured me : he only answered my questions
I am very satisfied so far"
"Max was patient, no pressure and very informative"
"Appreciated the straightforward customer service and easy ordering. After doing lots of research and figuring out what I wanted, the sales staff took care of my questions and did not apply heavy sales tactics--something I hate!"
"I first talked with Gerald, then called back and got to talk with Max, both of them answered all my questions I needed information on. I have been shopping Sleep number and Air-Pedic beds for few weeks. The customer reviews and service help me make up my decision for Air-Pedic 850. We can't wait to try our new mattress out! Thanks again for all your help making this purchase so easy and painless. Thomas"
"Great bed with excellent and much needed lumbar support! Max was super helpful!"