ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.20/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.53/5
Customer service:
4.61/5
Return/Replacement policy:
4.66/5
Featured Review


Verified
3/5

2021-12-18

Lackluster

"I reached out to SMTN and spoke with someone that recommended I list a sales price of ~$24K as "reasonable". I paid $1800 up front that included all expenses. The stock photos of this Hawaiian timeshare were unimpressive and they would not accept better pics that I offered. After more than a yr with nibbles but no bites, I steadily dropped the price to $3K to be competitive and sold it (the process took ~ 3 mos). I ended up netting $1200. At least I don't have to pay condo fees again. Less than impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-12-17

Hilton Head timeshare purchase

"I was extremely satisfied with my timeshare purchase. Ben took the time to thoroughly explain the entire process he answered all of my questions very promptly. Ben spelled out the timeline for the purchase and everything happened just the way he explained it would.
I highly recommend using this service. I can't wait to visit Hilton Head.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-16

Timeshare Sale

"SMTM.com was a good choice to sell our June week for the Aruba Renaissance Ocean Resorts. They made it easy to get all the paperwork processed and we would definitely recommend SMTM to others wishing to sell a timeshare."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-15

Selling our timeshare

"We sold our timeshare through SellMyTimeshare.com. The company told us the exact amount we would receive at the closing and they were spot on! They were very professional, honest and very informative throughout the process, which took about three months from start to finish. A special thank you to Victor Matos who was always available and extremely helpful answering our questions throughout ! It was a pleasure working with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-13

Our Timeshare Purchase

"This was the first time we had purchased a time share. We searched for a year to find the right place. Four Seasons was recommended to us by friends and we are glad they were. From the start to finish every question was answered and there was someone assisting us along the way. This purchase was done long distance and we felt 100% comfortable through out the whole process. The people are all friendly and willing to help in any way. I highly recommend Four Seasons Resort to anyone who wants a friendly getaway."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-11

Great experience !

"Purchased first timeshare 3 years ago and just bought another one. Both transactions were very easy and smooth. Great communication and customer service. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-10

Purchasing Ownership and Grand Timber Lodge

"Working with Sell My Timeshare Now and Timeshare Services has been a seamless experience. We made to separate purchases and both went across timely and without any issues. We will definitely work with them again if the opportunity arises again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-10

Timeshare selling experience

"SMTN did what they said they would do. The listing was easy to create and submit. Easy to edit once it was posted. And they hosted listing until sold. Price drives interest, so a reasonable price $1000 or less) will drive interest.
Closing took much longer than anticipated (5 months) but that was the closing company and being a timeshare, not SMTN area of responsibility

Bottom line, you paid the cost to lisy your Timeshare and thay did what they said they would do. Many scams out there but SMTN did what they advertised they would do.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-12-09

a place for a week stay

"Everyone was professional in the process. The process was very slow but they got the job done."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-08

A good partner to help you sell your Timeshare

"Anyone selling their timeshare needs to have realistic goals and be committed to selling. SMTN suggested I start out listing at 2 thousand dollars to see what response I got. Note that I paid $15K (in 1994) for the thing, so for some sellers, that might be a tough pill to swallow. I already knew that I was not going to get back NEARLY what I paid for it and I was determined to sell it and get out from the ever-increasing yearly dues. In the end, it sold for $100 and it took more than a year to complete that sale. BUT, IT DID GET DONE. Other than the fact that it took a long time (not the fault of SMTN) and that I ended up paying more to sell it than it was worth (again, IMO, not the fault of SMTN - timeshares are fun when you purchase them, but terrible investments in the long run), it was a relatively painless process.

Everyone I worked with at SMTN was professional and helpful. Note that I listed my TS in Sept of 2020 at the height of COVID when vacations were being postponed by many many people. Not a great time to be selling. A buyer was found in mid-2021 and the sale was completed at the end of 2021 (the TS sale process is slow, in general as I was told, but required little attention from me other than attending to the associated paperwork).

I would definitely recommend SMTN to anyone committed to getting out of their timeshare. They will simplify the process for you and be patient with you for what could be a sales process that takes 1-2 years.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-07

Marco Island Crystal Shores Sale

"I had our Crystal Shores, Marco Island time share listed for sale and when the offer was made, the process was very simple and straightforward. The staff at SMTN couldn't have been more helpful and efficient. I am grateful for the entire procedure and would highly recommend SMTN."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-06

Wyndham Points resale purchase

"Having purchased timeshare points from developer, I did a little research on the timeshare resale market. Long story short, I found the SMTN.com website and found prices at a fraction of developer's prices. The purchase and escrow of the 200,000 points lasted about four or five months which seemed a little lengthy but is typical for timeshare resales (I believe). Anyway, I have already booked two weekend outings at prime Wyndham locations in California. I recommend the resale market to anyone who already owns a timeshare or is a first-timer. My savings is almost 90% over the developer's points pricing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-02

David Walley's Resort Timeshare sale

"I was contacted by Sell My Time Share Now out of the blue with a solid offer in hand. That was a very pleasant surprise. They walked me through the process in no time and followed through with everything they said they would. They were responsive to my inquiries and I felt in formed the whole time. I was pleased with their work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-02

Quick and courteous..

"professional service, quick and easy transaction.. I would recommend others this company..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-01

Excellent

"Steven Pichardo was a pleasure to work with. He was very professional and answered all my question timely. I would highly recommend working with him and his company highly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges