ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2008-01-10

"I am very pleased with the customer service offered with my order. The shipment was sent in a timely manner, though the shipment was delivered to the wrong address. Though the error was not a result of Sewell the customer service rep was courteous and understanding and sent out another order without hesitation, or adding any charges to my account.

The second order was once again delivered to the wrong address. Again, this was no fault of Sewell, but the customer service representatives made this unpleasant experience a good one.

I will be doing business with Sewell in the future based on the service they provide.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-03-30

"I ordered a VGA to PC device from them. They had a few problems with the order on account of the fact that I used Google Checkout (they're apparently still working out some kinks), but they still managed to get my order out in a few days and didn't charge me for overnight shipping. I'd say a good experience overall."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-03-24

"Excellent service and fast delivery of PATA-SATA adapter and power splitter. Very nice to deal with and was able to speak with tech support without waiting. I highly recommend this company, it doesn't get any better than this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-03-07

"Just ordered a DB-9 female to female cable and received it in two days !! USPS did an excellent job.

It is amazing that one can order on Monday afternoon and receive the item on Wednesday.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-23

"Smooth transaction and fast delivery. Would order from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-16

"I'm very happy with this company. They've got usb connections to everything. They have very good customer support and have fast shipping. I am in the armed forces, stationed overseas, I ordered my adaptec gamebridge on the 3rd of Jan and recieved it today on the 16th. :) It took 2 weeks but for being stationed overseas, that's awesome, lol! I will continue to make future purchases. Highly Recommended. Thank You Sewell Direct."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-10-16

"Incredible customer service. Had some issues with a direct pickup from the local warehouse and the offered to send it priority overnight to make up for the inconvenience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-05-12

"Ordered a PCMCIA video card for my laptop. Shipped promptly and arrived as promised. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is consumer focused
N/A

Verified
5/5

2005-04-10

"Bought a USB hub from buy.com, and two days later realized that I needed a USB extension cable. So looking around for the best deal I came across this site, and placed my order on a tuesday. Two hours later, I get an e-mail that it had been shipped, and two days later, it's waiting for me in my mailbox.

Very impressed by their service. I highly recommend them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
N/A