"Everyone is extremely helpful there. When I have questions, they are very knowledgeable. "

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"The item I ordered was not in stock, but I received a phone call within a half hour of ordering explaining the situation. I received my order within ten days. "

"Knowledgeable over the phone is helping to find the correct size rolling tote/cart for my machine."

"I was told I would have my order with in a week. I had to call, two week later, I was told they did not have it, and it would be about 3 or 4 week before they send my order to me. don't know if I will ever order any thing from them again."

"The product was priced competitively, delivery was speedy, and the customer service staff was courteous and friendly--she even sent a follow up email to verify approximate delivery date. "

"The customer service was extremely helpful. Also, I received the machine in a timely manner. "

"All purchased items were shipped on time and came in good condition."

"I ordered a bobbin case and some bobbins that I needed right away. Customer service called a couple of days later saying that the bobbin case was on backorder, and that it wouldn't be in for 2 -3 weeks.
I was disappointed, but glad that they called and let me know. "

"Website true to its claims.shipped when promised. Great price. .."

"Easy to order and everything came quickly as ordered."

"The personal touch by your PR employees was above and beyond. I have never encountered such concern and politeness. BRAVO,"

"Received correct item as discribed and on time."

"I received my sewing machine overnight. It was in good condition and I'm very pleased with their service."

"Excellent service....I will buy from them again."