"Everyone that I spoke to on several occasions in customer service were very helpful, polite,and kind.
I never hung up the phone being frustrated or confused. They all spoke well, and there was no language barrier. What a pleasant experience!!!!"
"Had what I wanted and shipped to me quickly.
Excellent service!"
"2 of the 3 items I ordered where backordered. Didn't find this out until after I placed the order. Luckily I didn't need the sewing machine feet right away so the delay was only a minor inconvenience. One item is still backordered so I only got 2 of my original 3 items. I haven't used the walking foot or quilters gloves yet but they came nicely packaged and in pristine condition. "
"I've had two shopping experiences with Sewing Machines Plus and both were good experiences with no problems. Both purchases were for acccessories for a new serger I had purchased elsewhere."
"This was not my first order, but the most I have ever spent. This was also the first time I've bought sewing machine online. My orders always come quicker than I expect and are always complete. "
"arrived quickly in great shape"
"i ordered on line - paid with paypal - and it was a product that is no longer manufactured. No one called and notified me. I called a week later and another order was placed."
"Very helpful. & satisfied. Thank you.
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"They were easy to deal with via the computer and the product I received was exactly as ordered. "
"Great service great product. "
"I have sent numerous emails and just got one reply. My purchase items were sent May 11th on May 13th tracking said parcel had left Los Angeles station and then nothing , no mention that parcel ever reached customs . Now June 2nd and have not received parcel or any response to my recent emails. I think I might send another one today. Bad customer service."
"Received all items quickly and in good order. "
"I always know they will send me a bobbin or part that fits my machine. I trust them plus I don't have to wait weeks for it to come to my dealer from the manufacturer."
"Great price! Especially on the shipping! Awesome!!!! "
"Received everything on time as promised."