"They never send my order because they asked for a paperwork i need to sign before recive my machine. I never do this before send my information like Id copy and signature paper before recive the product


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"I didn't get my complete order but when I telephoned, customer service was very nice. Asked a few question and I received the rest of my order a couple days later."

"A wonderful experience. After ordering my sewing table, I had a question about how the packages would be delivered.
My call was answered by a PERSON, she answered my questions with no hestitation and her information was accurate.
I emailed concerning delivery of the Insert I ordered. I had an answer to my email by that afternoon.
Your customer service is wonderful.
I will recommend your company to my friends!"

"This purchase was actually a class. The teacher is excellent and I am very pleased."

"They were very prompt with their delivery!! Very satisfied with our product and pricing!!"

"Service very satisfactory, the included bonus was initially omitted and they shipped it out immediately. "

"Unfortunately the machine I wanted was on back order, with no estimated delivery date. Order was cancelled."

"When I ordered from this store, it was while I was searching thru Amazon for a way to transfer designs. I thought the ped basic was the correct item, and ordered it. I planned on keeping it, unless it was the wrong item. There was NO mention of non- returnable. After I read the directions and all info, I realized it's not what I needed. I called and they sais sure, at first, then complete turn around and refused to return it. I'm stuck with an item I cant use. Not happy about this store. They should have told me it was not returnable!"

"Fast shipping, easy website to view and order. Highly recommend."

"I have not received my order and need it now."

"Tammy was very helpful & took care of my order with no problems at all."

"Items backorders so waiting over month."

"You need to convince Singer to stop sending DVD with instruction manual in RUSSIAN? and do it in English. Now I have to hook up to the internet and get it translated. I hadn't intended to go on line to figure it all out. It would be better for this to be a simple turn key setup. Just put the DVD in ; hit start and get guided thru setup and doing it. Also, thread is too fine; my mits can't manipulate it. It took me three hrs to wind one bobbin.????"

"I ordered from them but the machine was backordered and after a couple of weeks I cancelled the order and bought from someone who had it in stock. But I have to tell you the customer service was excellent. It was wonderful to have real people to have real conversations with. Their website was simple and easy to navigate through. I will buy from them in the future and recommend them to my friends."

"Nice machine and instructions"