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Verified
1/5

2015-02-06

"I still haven't received my purchase. "


Verified
5/5

2015-02-05

"Super service - arrived promptly - I am very happy with my purchase"


Verified
5/5

2015-02-05

"Very helpful staff, quick ship."


Verified
5/5

2015-02-05

"Fast, efficient, well packaged. Thank you."


Verified
5/5

2015-02-05

"My order came quickly and the items were as I expected. Very satisfactory experience."

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Verified
1/5

2015-02-05

"they told me that this item was on back order for 1-2 weeks. to this date. No sewing machine. Emailed them one time. ABout to call them today. IF I get the same response. Going to ask for my money back."


Verified
5/5

2015-02-05

"I found this seller to be very efficient. They had everything I was looking for. Their prices are very competitive. My purchase was shipped quickly. I will buy from them again.
Daniel
"


Verified
5/5

2015-02-05

"First time and was very satisfied thank you"


Verified
5/5

2015-02-05

"Always.first class customer service"


Verified
2/5

2015-02-05

"way to long to get it did not receive it till january 30th and 31st when it was ordered on the 14th other then that i liked the quality of the purchase .they even forgot to mail out the order untill i called and ask why i hadnt received it on one order "

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Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-02-05

"I am just now starting to sew with my new machine and it's awesome! I hadnt had the chance to get it out f the box and start the learning process. I am having such a good time learning all the stitches. I did run into one problem, while sewing some soft T-shirt material, the bobbin thread some how tied its self up to the bottom material? I did get it loose and I hope it on't happen again. "


Verified
5/5

2015-02-05

"always great prices and fast shipping. Great product selection. "


Verified
5/5

2015-02-04

"We have been customers since 2007 and Janet was a huge help and influence on a great sew purchase & experience. Her energy and enthusiasm is always up. Ron has always been so professional and is just an all around great gentleman with a great business manner. Our most recent encounters/purchases at Sewing Machines Plus has brought us to Tori, she is a great manager. Tori has a great attitude. We appreciate great customer service, if you don't have that you won't have happy customers. The online purchases have been really smooth also. I have been happy with my purchases overall and hope to continue. I love sewing and love Sewing Machines Plus!! "


Verified
5/5

2015-02-04

"Customer service contacted me to ask my preference on a partial shipment. Items arrived quickly & they kept me informed on the status. Very personal service."


Verified
1/5

2015-02-04

"Equipment that was not 100% when received, they stressed it was so easy to do hats with hat hoop! Not even close. They sold me a $7,000 dollar piece of equipment that I would rather have bought one needle machine for a few hundred that I could do more with as far as software, very poor customer service. Never buy a machine through them again"