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Return/Replacement policy:
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Verified
5/5

2015-01-06

"Prompt fulfillment; good product.
"


Verified
1/5

2015-01-06

"Had to finish putting it together. Parts missing. Parts have not yet arrived. "


Verified
4/5

2015-01-06

"Didn't realize that free shipping wasn't really free when I exchanged item and shipping was deducted from return "


Verified
5/5

2015-01-06

"Received my order quickly."


Verified
1/5

2015-01-05

"I ordered Collins Snag Repair Tool SRT59. I received Collins Snag Repair Tool C59. Do not put the pictures out there if you are not going to sell that piece of merchandise. It is very deceiving. I am not at all happy with the items I received but it was for Christmas and there was no recourse I could take. I could have bought the C59 in our local stores, but I was looking for the specific case for the tool."


Verified
5/5

2015-01-05

"Order went fine- good job."


Verified
5/5

2015-01-05

"We were very happy with our order, thanks!"


Verified
5/5

2015-01-05

"thanks, thanks a lot, thank you kindly, thanks"


Verified
5/5

2015-01-05

"I found the customer service department really went above and beyond for me. I was worried about delivery of my purchase, as it was a holiday gift, and someone from customer service called me to let me know when it was on the truck for delivery. I thought that was really sweet."


Verified
5/5

2015-01-05

"fast shipping, good prices"


Verified
5/5

2015-01-05

"Been satisfied with every purchase!!"


Verified
5/5

2015-01-05

"Easy to place order, very helpful staff"


Verified
5/5

2015-01-05

"The prices are great, shipping was very reasonable and I received my order in about a week."


Verified
5/5

2015-01-04

"At first I was sceptical about ordering a sewing machine online, but after doing my homework such as pricing, reputation of the company, and reviews, I ordered my janome machine. I paid 100.00 less than my local store with no taxes to pay, so I got a great price. It was also important to me that they were a certified janome dealer should I ever need warranty servicing. Love this store and will be using them again. Shipping was faster than I expected too! "


Verified
5/5

2015-01-04

"Thought I'd never get to sew again after breaking my last bobbin. I have my mother's old sewing machine that must be over 40 years old. Was real glad to find these old bobbins on the Sewing Machines Plus website. Got them within days and continue to sew. Thanks!"

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