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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-12

"Received everything within one week. Some minimal damage during shipping but we opted to keep and repair ourselves. All of the people we dealt with at SMP were extremely helpful, courteous, and knowledgeable. Would definitely deal with the company again. Thank you for making my dream come true. LB"


Verified
5/5

2014-09-12

"Item was reasonably priced and delivery was quick."


Verified
5/5

2014-09-12

"Have purchased from on previous occasions. Very pleased with communication, swift delivery, and product quality."


Verified
5/5

2014-09-12

"They were very prompt in letting me know that the item I ordered was out of stock and on back order. I am to be notified by email when it comes in."


Verified
5/5

2014-09-11

"Order process was easy and they had my selection in stock. Order was shipped in a timely manner and arrived quickly."


Verified
5/5

2014-09-11

"They are a fantastic company to work with. Great support, and they definitely stand by their products. I've purchased two different sewing machines (including a sit Dow long arm) as well as a sewing chair, and various notions. A pleasure to deal with. "


Verified
5/5

2014-09-11

"It was exactly what I needed and save hundreds in repair bills.
"


Verified
5/5

2014-09-11

"The website is easy to navigate and order process is very quick. My order arrived in timely fashion and was well packed."


Verified
5/5

2014-09-10

"Very easy to order online and love the free shipping."


Verified
5/5

2014-09-10

"They quickly responded to my concern regarding product I had ordered."


Verified
5/5

2014-09-10

"The product was what I wanted, but I had to call and see when it would be delivered and they had somehow forgotten it and then sent it rapid after I called. Other than that it was great."


Verified
5/5

2014-09-10

"We love our new Serger. We named it George in honor of the Prince. Thanks!
Ashli
"


Verified
5/5

2014-09-10

"The product I ordered was exactly as I expected it. When I had questions about my order I received an email from a real person with whom I could correspond. She was always quick to answer my questions and was very helpful! I would not hesitate to recommend Sewing Machines Plus to my friends and would certainly purchase from them again if I have a need!"


Verified
5/5

2014-09-10

"I ordered online. My order arrived in 3 days. Everything I ordered arrived in one shipment. I will continue to purchase sewing supplies from Sewing Machines Plus.com !!!!
"


Verified
5/5

2014-09-10

"Hey only comment would be that while I know they are trying to give good customer service they number of times they have called is almost harassment. I was out of town when they called they first time. My sisters tols they person I would not be in town in til the 30th (1 week from the date they called). Instead of making a note of that date and calling back then, they proceeded to call every day that week, sometimes twice a day. That wa annoying to say the least. I love my machine and the ease of ordering it and the promptness of delivery but have had enough phone calls for a while.

Sent from my iPad
"