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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-03-27

No Surprises

"This was my first purchase from Sewing Machines Plus. I was very pleased
with the web site's ease of placing an order. The products arrived in excellent condition within the time indicated on the site. I am very pleased
with this company and that there were "no surprises."
"


Verified
5/5

2016-03-27

"Your pictures and information was very helpfull."


Verified
5/5

2016-03-27

Quick redo

"First order lost in transit. Customer service and producer did a fast reship and a bonus for inconvience. Thanks"


Verified
5/5

2016-03-25

My 'Serge' of delight!

"I'm very happy with my new serger, it's so easy to use & the instructions are so easy to understand. I enjoy using it so much I look forward to all of my projects to have a beautiful professional finish so they will last forever. "


Verified
5/5

2016-03-25

This is the place.

"It's tough finding custom extension tables for sewing machines. Theirs fit perfectly and is well made. Nice job and an excellent company! "


Verified
5/5

2016-03-25

Very Impressed

"Very quick and efficient service. I will be ordering again from Sewing Machines Plus!"


Verified
5/5

2016-03-24

AWESOME

"Your folks treated me like the only customer they had. Above and beyond good customer service. Hope I need something else soon."


Verified
5/5

2016-03-24

stitching with a smile

"love the frame. put muslin leaders on so I can stitch to the edge. love it.

"


Verified
5/5

2016-03-24

Timely

"Very Timely delivery, Totally satisfied with this order"


Verified
5/5

2016-03-24

Great products at a great price.

"My purchase was fairly priced and shipped quickly."


Verified
4/5

2016-03-23

Should you be a 5 or a 4?

"This was the first time I ever ordered from Sewing Machine Plus. The woman that helped me with the original order was great. Than I got a call saying they didn't have what I ordered, but had a similar item. I was fine with that . The merchandise came but a part was missing. I called the company up and they said that they would notify the company where the merchandise came from. They called me back and said the part was in the way. I got the part but had to pay extra postage. Since this was a missing part I felt there was no reason for me to have to pay myself. So I notified the company that the part came from..They were not able to refund me my money but they are sending me sewing needles in place of it. That's fine. But there really were too many inconveniences with this order. It's not to say that I will never order from Sewing Plus again. But I just couldn't give them a 5 star this time."


Verified
5/5

2016-03-23

Jumping through Hoops!!

"I ordered three monster hoops. Two were back ordered, but still have been sent in a timely manner. The representative that I spoke with by phone was very friendly and professional. I am very pleased with the items purchased and the customer service. I will definitely order from Sewing Machines Plus again. Their prices and sales are excellent!"


Verified
5/5

2016-03-23

Rock-Paper-Scissors

"In this case, the scissors I ordered arrived exactly as described. They are great! The second item was a bobbin holder attachment that fits on spool of thread. The holder works perfectly on thread spools with diameter to accommodate holder. I love the accessory on spools that it fits! The item description should have included diameter of spools it accommodates."


Verified
2/5

2016-03-22

Robin Estes

"i got a broken quilting machines and i have not got ever thing that i ordered not a happy quilter "


Verified
5/5

2016-03-22

Best Yet!!!!

"I was very pleased with my order. How fast a bit on confusion on the billing was corrected. this is GREAT COMPANY and THANKS for that "