"Easy online ordering process with a quick turnaround for shipping. "
"I was very please with this purchase and its process. The delivery was timely, tracking features were easy to follow. The product was packaged well and arrived undamaged. "
"This was a surprise Christmas gift for someone in my household and I was very surprised to find that all the company did was stick a shipping label on the outside of this box and mail it, with no protection, or not even putting it in another box. This of course, completely ruined the surprise, for the person it was for found it on the porch, as is. This was the first time I've ever experienced a company shipping a package like this before."
"Very happy with the sale , very prompt."
"I've purchased a sewing machine in December I believe the 21st and if I had known it was gonna take this long I wouldn't have purchased it so maybe I need to look into it before buying I've learned my lesson"
"Placed my order online and was advised via email every step of the way! Very pleased with the service and product!"
"Fast shipping! Thank you! "
"I have bought from them many times in the past few years...everything from needles to sewing machines and have always had woderful service with no problems. Try them, you will be happy you did."
"Order was processed quickly and came in a box that protected it adequately. Very happy with the service and the quality of the products received."
"purchased a juki serger, that included bonuses, the bonus 8 piece serger feet was not sent with purchase. After receiving serger, with no additional feet included, I was told that they were on back order. The main purpose for order was the bonus feet. If I had the knowledge that the additional feet was not going to be delivered with the serger, I would not have made the purchase. I am really disappointed with the order."
"Excellent customer service and fast shipping. Got it way before I expected it to arrive."
"Always great service and pricing. Can't beat them!"
"Very fast shipping. Excellant price. Could not be happier."
"Ordered a new Janome machine and it came in time for Christmas and I love it."
"Delivery on time and complete"