"I was very satisfied with my purchase and how fast I got my purchase. When I need to purchase something for my machine again I will use sewing machines plus again. "
"Didn't know it would take so long for the machine to ship, but the customer service rep was wonderful. Very friendly and helpful."
"Always happy to order from here as they are quick and great prices"
"Ive been searching for a brother ult embroidery arm at a wallet friendly price and sewing machines plus had that deal. I was super nervious I might get stuck with a possible dud part because of my past experiences buying online, but sales represintative reasured me about return proticall if any issues were to arise. The item arrived to me in a generous sized box, safely packed in foam case and bubble wrap. The service was very curteous and helpfull, easy to call for info "when you forget your tracking more than once" lol. I would reccommend this company to any one looking for a great deal combined with excellent service. ~Amber Bunner"
"Fast service yes I would buy here again"
"I received my futura 250 ce. It was ordered on the 15 of july and I received it on the 22. WHich was good. However the machine was defective. The staff was helpful and sent m;e a return label. I found out that the they would be sending me a new machine. So I ordered the machine on July and hopefully will receive on august 15. Unfortunate incident where no one is to blame but frustrating"
"Excellent customer service, However. You up-sell the "sewing accessories package" and then give items that are included with the Sewing Machine. You obviously have no idea what you are selling and simply are in the "up-sell business". You added a "Seam Ripper" and an "F Pressure Foot" which were included with the machine. You should have included something like a Pressing Ham, a Thimble, even Thread Wax. Those would have been much more appreciated."
"Fast delivery. Couldn't wait to try it! It work beautifully glad the person that told me about this foot. Thank You."
"Very pleasant experience. The person I spoke was to very knowledgeable and attentive. "
"Sent foot pedal back for one with an electric cord. Received a call saying they needed a model #. I do not have a model number . J would put my own plug on it.... Because No. So I received a credit for only half of the invoice.
Why????"
"I have my machine and it is wonderful. I have 2 sisters that want one too. I love it!!!"
"The only issue I had is that I used the Replacement Parts list from your web site and order off that accordingly. I received what I ordered but it was not the right power pedal for my machine. I had to order a second one. What can I do with a power pedal that does not work with my machine? I am out the $40.00."
"They did exactly what they were supposed to "
"I do not get items yet. I also asked by e-mails some times then they called and left message but I could not hear it so I asked them to send e-mail for my order but I did not hear anything for my request and also my order status until today."
"My order was exactly as I ordered and filled in super fast timing. Delivery to the east coast took some time but that was and is the US Postal service, slow. Good service from Sewing Machines Plus."