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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-09-02

They had what I needed

"Reasonable prices but shipping was a bit slow. The time from order to shipping took days and my order was pretty small. Once it was shipped it arrived very quickly. Well packaged and I would shop here again!"

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5/5

2019-08-30

HAPPY CUSTOMER

"Very pl;eased with the quality, reasonable prices and fast service. Caught a bargain sale in the process of ordering the machine parts I needed. Thank you!"

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5/5

2019-08-30

Great!

"The order arrived sooner than expected."

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5/5

2019-08-29

Fast shipping

"I placed an order on Thursday and received it on a Monday. The quality of what I ordered was very nice. I will definitely shop with you again as not only am I impressed with the quality but I loved the fast shipping."

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5/5

2019-08-28

Great

"Really good company have no complaints about anything I have ordered from you"

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5/5

2019-08-28

Beautiful fabric, fast delivery

"Very happy with my fabric purchase. Reasonable price, beautiful, nice quality fabric, fast delivery."


5/5

2019-08-27

Good

"Easy ordering, fast shipping and good product"

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4/5

2019-08-25

White 1919 parts

"The search feature works well. Found replacement foot pedal and needles for leather. Check out was smooth. Only issue was he shipment was delayed and no reason offered. But everything did show up as ordered."

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5/5

2019-08-16

Good

"My first order from this company. Product on back-order, so there was a bit of delay, but I won't hesitate to purchase again from them. A great selection and reasonable pricing.
"


5/5

2019-08-16

"I love their pre-wound bobbins and go back for more all the time. The delivery is quick and the product is excellent quality. "

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4/5

2019-08-12

Had the parts I needed

"I thought they had an excellent selection. Website easy to navigate. I'm new to quilting and found everything I needed. Some of it is on backorder though, so that's the only reason for 4 stars not 5. Thank you."

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2/5

2019-08-11

Overall review

"The last order I received is fine. My review comes because of how I was treated when trying to return an item. On the paper I was given to return with the item it stated 7 - 10 DAYS. Ashley, kept saying it's 7 - 10 BUSINESS DAYS. I kept telling her she needs to read the paper. She kept coming back at me. And, I didn't get the return until after the 10 BUSINESS DAYS. I don't care when you issue it, if it's not in my account in the time stated, it's not on time. I didn't like Ashley's attitude to me. And, why does it take so long? You GET your money from me right away but I'm supposed wait forever to get my money back. You have the item, give me my money. And I know you can do it because when I had to return a second item that didn't work, wow, you guys managed to get my money back to me right away. Had no waiting time. So wow, it can be done can't it. And I'm sure Ashley did it so quickly because she thinks I'm such a ****. Well, I think the same of her. I'm very disappointed in this company. I would be fired from my job if I spoke to my customers that way she did me. "

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5/5

2019-08-10

Online staff next to none!

"One of the most important aspects of online shopping, for me, is the communication from professional and effeciant agents representing any retail organization. With Sewing Parts Online, the experience has been excellant! I felt I was a well taken care of customer even though my purchase was under $20. Will certainly make future purchases when needed, in the future."


5/5

2019-08-09

Bobbin cases for my Babylock and Brother macines

"I got the bobbins cases and have used the Babylock one and it works fine. I have not had time to try the Brother one yet, but I think it will be fine. Thank you for your prompt service."


5/5

2019-08-07

I am so excited!

"I am so excited that I found the replacement parts for my 20yr old Juki Overlock! Saved a lot vs buying a new machine for sure. Arrived fast. Thanks! "

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