ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.69/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-06-19

Fantastic Service

"Fantastic service for doing what you love! Value for your money. My order arrived quickly and packaged well so I could get back to sewing & creating! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-09

perfect fit

"Like a dummy I had tried to use my wife's old sewing machine and broke the spool holder well over a year ago. She ended up purchasing another another machine last month. I finally broke down and went to the authorized Brother re[pair shop to see if I could buy a replacement holder. They didn't have them soI was l given the link for your company. It only took a few days to receive the replacement part and, as Promised, it was a perfect fit.Thank you very much. Amanda G. was great with her help. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2022-06-03

EXCELLENT

"I promptly received my purchases within 7-8 days IN CANADA. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-05-09

Janome jem gold

"I ordered my Janome Jem gold because I trust a sewing machine company over a random seller on Amazon. The machine shipped within 24 hours and arrived quickly and without damage. Well done on packaging y’all! I love this machine and really appreciate Sewing Parts Online, I’ve found the perfect source for all of my sewing needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-04-28

Replacement part

"I used email to get a question answered before ordering the parts needed. Got an answer within 24 hours. Ordered the parts & it came in less than 5 days. "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

5/5

2022-04-27

Zero stars!

"The part does not fit my machine! How do I return it for the correct part?"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2022-04-23

Opps.

"I was very pleased with the speed of delivery, and the quality of the thread ordered. However, the filled bobbins came with the wrong color of thread. Your representative was very helpful in sending me a return label. and they are on the way back.

I will definitely order from you again

Margaret Peterson
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-04-17

Recommend this company

"So glad I found this company. The bobbins I bought work perfectly with my older Singer sewing machine. Otherwise, I wouldn’t have been able to use my machine. The bobbins arrived quickly and came well packaged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-04-05

prompt delivery

"Surprised at how quickly I received my bobbin holder."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-03-27

Great service

"My order came in time. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2022-03-21

Sewing Accessories

"I am appreciating the quality of these products. In this order there were new items and stock up of other items I had previously ordered. I am an International customer but still didn't notice any excess shipping delays. My order was carefully packaged and received with no damage. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2022-03-20

Wrong part

"Not too bad sending me wrong size "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2022-03-18

Exactly What I Needed!

"After buying a replacement pressure foot and shank from a big online store and from a Singer dealer, I ordered a set from Sewingpartsonline. The others did not stay connected but the set I received from you works great. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2022-03-01

Still waiting.

"The email asked if I had received my order. While I did, due to a problem, I am still waiting for a Sew Steady Table insert."


1/5

2022-02-20

Return item

"Experience is not good item is not working properly."

Detailed Review Benchmark + -
Overall customer service
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges