"I emailed customer service and received a prompt response. I asked about a specific adaptor part working with a presser foot kit I bought on Amazon...they gave me the answer, I bought the part, and I'm happy to say everything works great. I also purchased a walking foot, at a great price, and I'm very happy."
"I just love how this cone stand isn’t all metal and plastic like most, all others and is so well crafted"
"I have been ordering from Sewing Parts Online for the last few years, and I love working with them! Great service, good prices, and prompt shipping!"
"The foot control arrived in just two days. It worked on the machine like factory new!"
"THE PLATE IS TO SMALL, NEED TO RETURN AND ORDER ANOTHER"
"My local repair store lost a critical part from my elderly Elna Stella, the shank and removable foot. Nothing else quite worked the same.... until I found Sewingpartsonline. They had exactly what I needed! I am so grateful! Yes, shipping was slow, but that’s COVID times and it’s all good. Communications were also good. Thank you!"
"Thanks for knowing just what all machine parts are and which ones are needed."
"So glad these folks are here !! Great service and the only source I’ve found for some essential items"
"I have an old machine that the foot pedal was coughing up parts....to the point I felt it was not safe. All the replacement parts I looked at seemed like I would have a problem if I just went an bought them. Sewingpartsonline gave me all the answers and pointed me to the correct parts, so i purchased it with some other items......Had one additional question and they resolved it as well! these folks get my vote to put on the Christmas card list! They did a great job!"
"Easy to find what I needed. Easy to check out. Fast delivery. Couldn't ask for anything better"
"I LOVE THIS PLACE! Found you online when I entered the part name & machine model #. You are now permanently bookmarked. Site easy to navigate. Parts available. Prices VERY reasonable. Shipping as promised. Even if there was a place nearby that carried the parts, I would still order from you! Thank you for providing such great service."
"The service and shipping was very fast, however after I bought my items, they were pending for so long that one of my items became out of stock. If you have time to wait, then it is amazing. But, if you need something in less than 2 weeks, look somewhere else."
"I was grateful to find the replacement part for my Brother sewing machine. There was a delay in processing my order. I contacted customer service via email. The response was responsive and respectful . The parts came shortly after our conversation. "
"Put in an order and just 7 days shy of 1 month, and they still do not have the order in. Sorry, but I can't keep waiting for parts. No communication to the customer. If you order from them, you have to check the description to see if they are actually in stock of said items."
"It would have been nice to see where in the process my order was considering money was taken right away."