"I ordered a replacement Zalman fan 3 weeks ago. Ive sent 2 emails asking where my order is, no response. The order status page hasnt changed. Its not even the money (its a $14 fan) but its for my DVR which has been dead for weeks now. They are a yahoo vendor so ive filled out a dispute with yahoo.

I heard this place used to be great too. Its too bad. "

"I am also having the same problem with them, i ordered on the 13th of November and the email they sent still says order is pending review, i emailed a week ago and still no response, can't find a phone number anywhere, we are starting to think we were ripped off too. If anyone knows of a phone number that would help lots.

It has been 3 weeks now and we have not received our order and also no emails back from this company, DO NOT buy from them, they are scammers"

"I placed an order under USPS priopity from this company on the 20th of July and haven't recieved it. Today is the 27th of July. I can't contact them except through email, the dumb thing is they don't respond. I never got a confirmation number or tracking number...what a I going to do? I'm probably screwed... what's the matter with this freakin company, they can't even comply with there own terms on there website..don't order from this company"

"This is the worst company I have ever delt with. DO NOT BUY FROM THEM. I received my order in a timely maner but it was the wrong part. I have sent them six emails over that past week and have not received a response from them. ALL their phone numbers have been disconnected. BUYERS BEWARE!!!!!! NO customer service. You have to wonder how a company can do business and with their phone lines diconnected or why are there phones diconnected? No money to pay there bills??? Do not buy from this company, you will get screwed.
From THeir website:
"We guarantee ...

Sharka Price - we strive to offer best value
Sharka Product - we carry only reputable products
Sharka Commitment - we do our best in customer service" Don't beleive it. This is an out right lie!!!!! They have NO customer service and no phones!!!!!!

I have tracking proof that they received my return Monday, and I still have not heard from them. Customer service my a...........ss!"

"Ordered 5/2/2008. Order placed on hold. No response to email. No answer on phone. I think I have been ripped off."

"i'v ordered many coolers(cpu/vga)and this is the place for all your cooling needs.
my zalman vf1000's cost 10-20% less than all other shops.came very well packaged and ontime
just ordered a new Scythe OROCHI today lowest price in america!! "

"I ordered the Zalman CS-2 replacement kit from them:
http://sharkacomputers.com/zacsclsuforl.html

I received it within 3 days of ordering, which is pretty good, but I also only live 20 minutes away. Newegg usually sends stuff to me next day because their processing is so fast, but that's beside the point.

I received the parts in a zip lock bag, everything works fine, except for the fact that they did not give me all the components I ordered.

There are 4 things included in the kit and "4) Two thumb screws for Zalman Water Block" is on their list of what I should have received, but did not. I e-mail them about this mishap and I have received no response back.

The items they sent me do indeed work and I am happy with it, but GIVE ME ALL THE ITEMS I ORDERED!"

"Sharka processes orders fast, has decent prices, carries up-to-date water and air-cooling items that you may not find in other stores (like products from Aqua Computer) and sends what they advertise. The only problem I have with them is that they are a little slow on RMA processing and order tracking is a little anemic. Other than those issues, they are a decent, reputable company to deal with.
"

"Great Merchant. Very Helpful. Helped me to place an order for a very hard to find part. They assisted me in making it a quick and simple order."

"Love my Silverstone case and it was the cheapest price, lowest shipping and even though I selected 5-7 ground I got it in 3 days. Even with CA sales tax it was still the best deal!"

"Everything arived perfectly and promtly as I expected."

"I am very pleased with sharka, this being my first order. The item I ordered was delivered packed very good and in perfect shape. I will be ordering from them again as they have some of the best selections of pc water cooling items around. Thank you and looking to order from you again"

"Fastest order processing and shipping from among four different vendors, and best prices for items they sell. Very conservative on shipping dates - shipped far quicker than what they told me. They're occasionally difficult to contact by phone, but that seems to be the exception rather than the rule. Among the most reliable vendors I have dealt with."

"Broke the fan blade on my Zalman 7700 and they had a replacement. Reasonable price, quick shipping .....and they were willing to adjust the shipping for such a small item. Would gladly do business with them again."

"Great store, everything went smoothly. There was some ambiguity regarding barb sizes on the pump I ordered, and I guess I ended up ordering the wrong size bard. Sharka computers caught this and e-mailed me to ask if I was sure this is what I wanted. They corrected the order and everything worked together great."