ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-06-09

Great Customer Service

"I love the fact that help whttp://www.resellerratings.com/user/ellcarro5as instantly available through the chat. The rep Luna was very knowledgeable and answered all of my concerns. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-08

Shein

"Die Artikel sind super und der Preis ist klasse
Nur die retoure ist teuer weil man nach Belgien schicken muss
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-08

Express Shipment

"Online Help is just perfect. They reply instantly and they offer you a quick solution right away.
My experience with them was really fruitful.

I am waiting for my two orders this month and I will be sharing my observations later on.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-08

Cute Clothes

"Loved both of the tops I ordered, so affordable and unique. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-07

Good online shopping website!

"super like the clothing! material and design are good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-03

Best online store

"I love their clothes,very affordable! and quality is very good! i will definitely visit again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-01

I like this shop

"I ordered twice and there wasn't a problem at all. Only one skirt didn't fit but I will exchange it easily. The clothes are well described and look like in the pictures. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-05-28

Poor quality and service

"I recently ordered a dress and entered a coupon for 40% off. The discount did not reflect on my order screen , nor did the company adjust the difference. Also, the product I received was nothing as expected. I will never order from this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2016-05-28

"I am actually genuinely frustrated with this website and app. I thought it would be a great place to buy outfits for grad party season and to look cute for cheap. But I have gotten zero response from customer service and it's been 7 business days and STILL hasn't been shipped. Everywhere I've looked to contact them, I've gotten nothing. I'm very irritated and I would like my shipment sooner rather than later."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-17

ME MOLA SHEIN

"Shein es una página que uso con frecuencia, me gusta mucho la ropa es de calidad y a muy buen precio, las modelos son muy guapas y me inspiran en mis looks y complementos.
La he recomendado a todas mis amigas y me consta que ellas también se han hecho compradoras asiduas. A día de hoy no se que haría si no pudiera comprar mi ropa en esta página
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-17

My favorite online store!

"Shein is my favorite online store. It has a wide range of products and very unique pieces at a great price. It is not easy to buy products without trying them on, but this store has a great concern for helping the customers in their choices, providing accurate measurements of all the products and encouraging customers who have bought the products to do reviews that can help other customers in future purchases. I have ordered several items and they all had an excellent quality. It takes a little bit of time to receive the products (at least 2 weeks) but it worth the wait."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-05-13

No. Just no.

"If I could give half a star, I would. I placed an order on 4/29, 4 items. A tank top, a makeup brush set, a dress, and makeup sponges. It took 5 days for them to just process the order. Once a shipping label was created on 5/6, the package didn't even ship out, start moving in transit, until 5/10. My estimated delivery date is 5/18 for later in the day. I'm sorry, but 19 days for 4 items is completely absurd. And it's suppose to be "free expedited shipping." This will most like be my first, and LAST order from SheIn. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-10

Trendy on a budget!

"This is honestly one of my go to sites for ordering clothes. I have ordered several items for a great price from SheIn and have always been very satisfied with my purchases. Customer service is also great and always gets back to me if there are any problems. I will continue shopping here and will stay a loyal customer (:"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-08

Great!

"I like it so much! I love the clothes and the pleasant treatment!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-07

Chic on a budget!

"I've purchased clothes and accessories from Shein a few times now, and I can definitely say the pieces I've chosen have arrived in great conditions.Even the customer service has been surprisingly efficient when needed. I definitely recommend it to anyone looking for good looking clothes at a fraction of the retail price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A