"WOW! I ordered about 11pm Monday night and recieved my Motorola phone chargers Wednesday morning! Super quick shipping. Items appear to be new and work properly. I have seen several comments about fake OEM parts from this company. The parts I received have the appearance of OEM and work normally, so I am very satisfied. The price and VERY quick shipping was also impressive! "
"Ordered an AC adapter for my notebook. It's cheap and it arrived quick, but it DOES NOT WORK, just doesn't work!
And I will need to pay for shipping fee, repacking fee, bla bla.
Bad bad experience!
Never ever buy anything from this online cheater, if you are self-respecting!
Pay a little bit more money and buy from a decent store!"
"Ordered a replacement AC adaptor for laptop, kind of pricey, but arrived next day with ground shipping from east coast to west coast. No complaints here."
"I have had a negative experience with this seller. Shentech's return policy for unopened items is unfair to consumers and I refuse to buy anything from the site again. I can understand why I should pay for shipping on a return but a consumer should not need to pay a 15% restocking fee if the item is unopened and brand new. Most retailers will accept returns in order to RETAIN customers. Shentech has lost one. Shentech can't compete with any internet stores if this continues to happen. Any store - either online or walk-in, retains costumers because of two words: confidence and satisfaction. Consumer confidence is what Shentech failed to deliver on my recent purchase. Satisfaction is obviously not there either "
"I bought Jabra JX10 Wireless Bluetooth Headset for 53$, thought it was really cheap. The lesson was you get what you paid for.
The product I received was obviously manufactured as a pirate one. Manuals bundled with the product was clearly showing that it was copied.
"
"Ordered 2ea. 1Gb. SansDisk MicroSd/Tranflash cards through pricegrabber from this Vendor on Friday March 16, 2007. Never got an e-mail confirming my order but did recieve my order on Monday March 19, 2007. Order was received in a properly packaged package and merchandise appeared to be the real deal. Was surprised that I received the order SO QUICKLY. It actually came USPS!"
"Ordered a Thinkpad battery from them on the 13th, received the battery a few days later and it was the wrong one. Submitted a RMA, received an email two days later that it had been accepted, but I am going to be charged a 15% restocking fee whey THEY are the ones who sent the wrong battery. Also, they do not cover shipping.
Extremely dissatisfied and I will never do business with this company again."
"Purchased a Motorola Bluetooth Headset H700. Product was good price, shipping a little high but still a g ood deal. Unfortunately product wasn't performing well and is, it turns out, completely bogus, a counterfeit product as i have confirmed with motorola. Not a great deal anymore."
"I purchased a Jabra JX10 Bluetooth headset from Shentech. When I received the headset, I was disappointed with the sound quality. After doing some searching online and finally contacting Jabra for confirmation I determined that the headset I had been sold was a counterfeit. Don't purchase from Shentech. They sell knock-offs."
"Got the Gateway Adapter instead of Dell. Terrible Customer service. Customer rep was rude and on top it he was blaming it on me. I was completely dissatisfied by the service. More over, the Rep is not even offering me free 1 day shipping."
"Purchased replacement batteries for Samsung VX3200 phones [LGIP-A1000E's]. Confirmation and shipping were prompt. When received they looked similar enough at first glance, but the phone refused to use the battery. Upon closer [side by side] inspection they were obviously counterfeit.
LG makes sure you can only use real LG batteries.. . Which is obnoxious- but not as obnoxious as selling counterfeit batteries you know won't ever work."
"Let's see...web says they have stock and it will ship in a day. Then I get an email there is no stock. These guys are useless I won't ever be back when there is Newegg or ChiefValue or ClubIt. What a bunch of losers. I knew the price was too good. Adios."
"Purchased two Motorola H700 Bluetooth headsets from this company. The company represented them as a Motorola product, however, these items were counterfeit! They are NOT motorola headsets...they do NOT work....they were packaged in Motorola packaging, include Motorola's instruction sheet and a Motorola power supply...all the writing on the items themselves is oriental in nature. FAKE PRODUCT...enough said."
"Under Investigation. The Shentech mailed device that I had made a bad echo with whomever I talked to on any phone. The Jabra JX10 that I received from www.shentech.com is an illegal copy. I know this because when I talked to the Jabra Customer Service ***-***-**** & they told me that I had a fraud because their OEM product have; 1-An OEM number under the rubber ear piece around the speaker and 2-The status light is opaque, with a clear glass being an illegal copy-cat. Jabra is working to put out a notice about this as well as working with the police. "
"I ordered the low profile rear window for by Chenbro RM214 2U server case.
Apparently the product they shipped to me does not work with my case at all because none of the holes are aligned. It seems the product is made by third party based on its workmanship and lack of any markings or accompanied printed material (no packaging either except a plastic wrap). But their ad specifically said it's compatible with my server. I had to return it and pay the shipping and 15% restocking fee etc."