ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-12-18

Great experience

"Car was picked up on time in a convenient location.It arrived in time to meet us on way home from airport. It couldn’t have been better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-10

Great, easy, clear experience!

"This was my second time using Ship A Car Direct, and the service was once again phenomenal. Jennifer is extremely helpful and attentive and communicated with me throughout the process. The driver was a day late for pickup due to weather, but arrived on the other end (from CA to IL) a few days early so it all worked out just fine. At no point was I confused or unclear, and the pricing is easy-to-follow. 100% recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-10

Service Excellence

"This is the second vehicle I have shipped in 2 weeks. Ship A Car Direct was a simple and painless process.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-26

Transport vehicle across country

"Ship A Car Direct was a simple and painless process. The staff was professional and provided exceptional customer service. Definitely will use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-21

The driver was very professional.

"The driver was very professional and called to let me know how long this would take. He was driving across the country in several days.
Yes, we would use your service again.
Thank you
"


Verified
5/5

2018-11-15

silverado to las vegas

"This is the second vehicle I have shipped in a few weeks. The first was a collectable corvette shipped covered to n.y. the second my truck shipped uncovered to Henderson Nevada. I can't say enough how pleasantly surprised I was on both shipments. Both were done on time and a very professional manner. The follow up and updates along the way was tremendous and well appreciated. I would highly recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-14

Great service!

"I had a very good experience with ship a car direct! They were prompt to respond to emails and msgs. The service was excellent! "


Verified
5/5

2018-11-11

Excellence has a name and it's Ship-A-Car-Direct!

"This is the third year we've used Ship-A-Car Direct for the shipping of our car south for the winter season and once again, the entire process went as smooth as silk. As in the past, from our first contact with Scott to our final communications with Maricel, we always received the utmost attention. No question went unanswered; no concern unaddressed. All of the carriers they have assigned were professional, competent, polite, respectful and accommodating. Maurice delivered my vehicle as close to my door as was logistically possible. I couldn't have asked for better service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-09

A great experience all around!

"This is the second time I've used Ship A Car Direct and the experience was extremely pleasant from start to finish. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-08

Awesome

"At first i was very nervous being a first time shipper,howevere. Great comunication and they take you step by step made this process a sucess. Renee a her team rock!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-07

Great experience

"This was an all around great experience. Renee was very helpful and thorough. The instructional videos were spot on. The driver was communicative, skilled and very nice. He delivered the car in perfect shape and right on time. I couldn't have had a better experience shipping my Lexus from Texas to Oregon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-05

Three great experiences in row.

"Easy sign-up, competitive prices, and excellent service from pickup to delivery. "


Verified
5/5

2018-11-02

Nice work by SACD

"Renee did an excellent job of answering all my questions and providing me multiple quotes for my shipping dilemma. The carrier was professional and on time even early on his arrival by 24 hours. I wouldn't hesitate to use this service again. Not the cheapest in terms of quotes that came in but I feel a true situation of you get what you pay for. Read the reviews of the multiple carriers out there that create nightmares for their customers. That was not the case here keep up the great work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-31

No problems.

"Excellent communication during the entire process. We knew exactly what to expect and what to do."


Verified
5/5

2018-10-31

Easy Peasy

"This was our third time using Ship A Car Direct and once again it was very easy. The drivers have always been very courteous, friendly and easy to keep in touch with while on the road. It was nice to know in advance approximately when delivery of the car would take place. And in all three situations pick up and drop off have been on time. "