"Quick responses to emails. Thanks"
"Good communication, smooth process, and very helpful staff from Ship-A-Car Direct. Not exactly door-to-door, but they will work with you to get you what you need. My car traveled from Georgia to Oregon and arrived in a week, undamaged. Would definitely recommend. "
"Great communication from Ship a Car Direct and from the carrier. We would love to use Romcar again."
"i spent many hours looking for a company to transport my Mustang convertible from Michigan to California. Wow! I hit the jackpot when I decided on Ship A Car Direct. Their “promise” of 100% satisfaction was indeed a promise kept. Scott and his response team respond immediately to all query’s. Do not hesitate to put your vehicle in their hands.!!"
"I had to go back and forth with the timing of pick up and drop off a little on each end. BUT all in all it was a very positive experience, everyone communicated very well, and Renee was a great customer service rep!"
"So easy to book, kind, considerate and polite people. Right on time as well! Professional driver. Can't ask for more"
"I had the opportunity to work with Renee from Ship A Car Direct and she was so helpful! I had tons of questions to ask because I just wanted to make sure it wasn’t some fraud company and she was so patient and answered all my questions. I felt good about shipping my car with them. I received my car today and the whole process was fast and easy! I’m glad I was able to work with them and get my car out here. "
"The whole process is smooth and the service just right on time. Thanks a lot!"
"I had never transported a car across the country before, so I was incredibly unsettled and intimidated when looking for a carrier that would bring my car from Connecticut to California. Ship a Car Direct, however, went above and beyond to put my worries to rest.
They were incredibly reliable, approachable, and helpful throughout the entire process, and Renee continually followed up via email/text to make sure I was satisfied with the carrier and transport process. Ship a Car Direct also kept me updated on the latest estimated pick-up and delivery dates. Plus, all of my questions were encouraged and answered within 24 hours, no matter what time of day.
Ship a Car Direct's user videos and FAQs helped put me at ease, too. I couldn't have asked for a better broker experience and definitely recommend them. "
"Except for Florence , everything was satisfactory!"
"We're very accommodating with our time line"
"I have shipped multiple cars 5-6 times in the past few years (I moved a lot). I used SHIP A CAR DIRECT because they seem most professional and communicated with me throughout the whole process. They even have an app to take pictures of your car before you ship it (for insurance purposes). The shipper also offered to include the Tile App (track the car). This is by far the best customer service I have ever had and will hands down recommend them to my friends and family!
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"My experience with Ship a Car Direct was very good, my car was picked up and delivered within a week which was really awesome. However at times I felt the driver was a bit rude when talking over the phone and was not very flexible with respect to pick-up and drop-off of the vehicle. Even though the driver was not very flexible he was always giving me constant updates regarding pick-up and drop-off which is a good thing. Also upon delivery my front license plate was missing and when I asked the driver he said it might have blown with the wind. Overall I would say its a good experience but not the best."
"This is the second time I've used ship a direct now. I chose them this time because of a wonderful first experience. This time as well everything was smooth. Shipped my car from SC to CA which was a long distance transport. The carrier which was assigned was professional and good to work with as well. Price was reasonable. "
"Ship a Car Direct was easy to work with and made sure to keep me in the loop. The carrier they chose was professional and kept me updated throughout the process. They picked the car up on the same day that I placed the order. Although, there was a slight delay in delivery and the vehicle arrived one day later then estimated, the driver was sure to stay in contact with me and kept me informed. The vehicle was delivered without issue. This was my first time shipping a vehicle and I would definitely recommend using Ship a Car Direct. It was a positive experiences and my son and I were happy to have his vehicle arrive in our driveway safe and sound!"