"When I started looking for Shockwarehouse.com reviews I was very concerned that I had made a bad decision buying from them. I couldn't find any good reviews, so now that I've had my Shockwarehouse.com experience I feel it's time to write a good review.
When I found such a great deal on the kit I needed to fix the AutoRide on my Suburban I bought it right away. It was the lowest price I could find and it had free shipping. Living in Alaska free shipping generally doesn't apply. Imagine my surprise when the package shows up in three days but my card wasn't charged any extra! It was free shipping to Alaska but it had to go Air so it showed up very quickly. Awesome!
I installed everything to find that all the parts were correct and fuctioned as advertised. Even with the complicated electronics invovled with the Suburban's Autoride all the parts performed their duties and work perfectly.
So given the exceptional price, lightening quick free shipping and correct order fulfillment I couldn't justify anything less than 5 stars in my review. Thank you Shockwarehouse.com, I couldn't be happier. "
"As advertised. Spot on directions for install. Took about 30 mins from start to finish"
"I was very satisfied with the assistance and quality of my purchase .
"
"It was fast, efficient and time saving."
"Order arrived very quickly and in excellent condition."
"It was a very easy transaction. I would do business with them again."
"Im am a comerical parts manager for Autozone. I used your comapny to source 4 shocks for a customer, using a Autozone commerical credit card. My customer returned 2 shocks they did not use. I was not able to return these to you because I did not have a vin number. I was not asked to provide a vin number when I purchased them. This is disapointing because I find your company to have many parts we dont stock. I will have 2 shocks on the shelf for a indefent ammount of time. This to me seem to be a poor way of doing business. especally when they can be sourced via amazon for simmilar price and no questions asked return policy. Is a VIN number worth losing customers over? Please feel free to call me at office mon-fri 8-4 my direct line is ***-***-**** my name is Rich."
"IT WAS A GREAT PRICE ON THE SHOCKS FOR MY ROLLS ROYCE BUT SHIPPING WAS REALLY SLOW WONT HAVE TIME TO INSTALL THEM TELL APRIL HOPE THEY FIT RIGHT"
"Good experience I'm very satisfied with my order from Shock Warehouse."
"Ordered shocks and paid for two day delivery. Needed shock for move from Massachusetts to Florida. Shocks never showed made several calls never once a call back. Shocks showed up almost two weeks late at address. Then I had to ship them from Mass to Florida.
"
"shock was not in original box and was missing shock mounting brackets."
"Arrived quick-was exactly what was ordered"
"I received my order and had Bilstein Shocks & Struts installed a week before Xmas, I am absolutely pleased with my order!! "
"ordering was easy and the delivery arrive as promised"
"right shock, right price and fast delivery"