ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-08

"Shocks did what they were purchased to do. The ride is much more stable even in rough terrain."


Verified
5/5

2015-01-08

"No problem with order, other than UPS held package for five days when it was here in area ??? May want to consider another shipper."


Verified
5/5

2015-01-08

"Repeat order with these folks. They do a great job with great prices and products. "


Verified
2/5

2015-01-07

"Putting in my order number and zip code does not tell me if my order shipped or not. They should follow up with a "will ship on" and then send an email the actual day your order ships"


Verified
2/5

2015-01-07

"I placed an order for front and rear shocks and a steering stabilizer. I needed to receive them ASAP so I paid for additional overnight shipping. On the web site the shocks I ordered stated to be in stock. That is why I chose the ones I did. On the day I was expecting to receive my order, I received an e mail stating the front shocks were on back order. Why was my question when they were advertised to be in stock? If that was the case I would have placed my order else ware. Customer service has tried to make the situation better but I'm still disappointed that the web site was not accurate and misled me to believe I was receiving my order as planned. I will not recommend or reorder from them in the future. "


Verified
5/5

2015-01-07

"Easy to use,free shipping,quality producfs"


Verified
1/5

2015-01-07

"The shocks you sent for my Jeep did not fit. My mechanic had to send for new ones. He returned them to his vendor. I gave you all the correct info on my jeep but you still sent wrong shocks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-01-07

"I was satisfied by their service, and the email responses to let me know the order status was very good. Thanks."


Verified
1/5

2015-01-06

"Did not deliver on time, no one answers the phone, unable to leave voicemail, and no response to multiple emails.

At this stage, I'm not even sure they're a real company, and my next step is to call my bank and challenge the charge.
I've asked them for a status update, no reponse,
I've told them to cancel the order, no response.

Bottom line, STAY AWAY.
"


jhi
Verified
5/5

2015-01-06

"they had my shocks and did a good job"


Verified
2/5

2015-01-06

"I have yet to receive the shocks I ordered. They are scheduled to arrive today, however they were scheduled to arrive 3 days ago too. I set up a time 3 days ago to have them installed but they never showed up. Now I'm hesitant to make future plans."


Verified
5/5

2015-01-06

"Killer price, and fast (free!) shipping. "


Verified
4/5

2015-01-06

"This is a KYB thing I am Guessing but 1 strut came with the wrong nuts. Also I left 2 messages with shock warehouse and never recived a return call."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-06

"They were very professional and very helpful in placing the order.

And, your prices are just fantastic.....

Kathy Williams
"


Verified
5/5

2015-01-06

"Best prices, easy application guide and fast shipping! Best there is . "