"I am rather fond of KYB shocks. Some looking on line lead me to Shock Warehouse. I have ordered shocks for 4 of my vehicles from S.W. I have gotten the correct shocks delivered right to my door. From my 67 Cougar to my 09 Civic, I have had zero problems. Thanks Shock Warehouse. Ben"
"easy to order, fast shipping, thank you."
"Reseller Ratings asked me to rate and review Shock Warehouse before the delivery arrives. I placed the order on 1/10/2015 and received my order today on schedule.
Shock Warehouse's price was the best I could find now I am waiting to see what I receive. "
"Never got the shocks, or any correspondence on the status of the order."
"Very pleased with product. I wI'll order more from them."
"It took two weeks but I do now have my shocks. That seems a bit long, but for shocks it's not a big deal. The price was also very good.
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"There was a level of efficiency and customer service that really blew me away! Great job warehouse!"
"It,s been eight days and I don't have my order, when will it arrive? when I ordered they showed to be in stock. 1/16/2015"
"My grandson recommended your shocks to us and everything was great.They came in good time with no shipping cost which was fantastic for us on a limited income.Very satisfied with the service. Put them on and such improvement. Thank you"
"I was appearantly misinformed and the second phone agent was rude! Not helpful at all!
These phone agents do not identify themselves by giving their name.
Shock ware Warehouse will not be my first choice in the future"
"as of today I still don't know if my order has shipped. it was ordered on 1/7/2015. I called yesterday and was told it would ship that day and I would get an email with a tracking number. I have not received it yet"
"It has been a week (7days) and still haven't received my shocks. I also sent an email to see if I could have them rushed (next day) and no one has contacted me to see if this option was available for me. That's why I am somewhat dissatisfied."
"I have not yet received my order"
"I have contacted them twice on my purchase they have not gotten back to me there email service is terrible they have not shipped my product and it's been a week and don't even bother trying to call them this company is a joke by far the worst I have ever seen "
"Placed order for a set of Bilstien shocks on Jan.7 , received a confermation # 146222 and have no contact since.I called twice and left a voicemail to get a status and no return call or email. I went on website for status and just states order was processed. STILL WAITING !"