"After 2 weeks, tried to call to but got no answer, however shocks were shiped that day and recieved about 3 days later."
"My order was on backorder, and no one notified us nor emailed. I made the call two weeks later and got my parts two weeks later, totaling a month....."
"One of the shocks had been opened and parts were missing, I am still waiting for parts."
"Order was filled quickly and arrived on the carrier's schedule."
"Delivered in a reasonable amount of time, but good luck getting hold of them if you have any needs/concerns."
"Nice product, good price, poor packaging, poor on the phone customer service. "
"Got what I expected, quickly and cheaper than retail."
"HORRIBLE customer service. The items I ordered were listed as in stock, only to find out weeks later that they were, in fact, on back order. After the back order notice, the items are still listed as in stock. Called the customer service number 5-6 times and never got a return call or talked to a live person. After all that - it took them 2 days to cancel my order. I can back this up with e-mails and phone records. Shop somewhere else. "
"Got what I wanted, at a great price and shipped quickly. I would recommend Shock Warehouse to anyone needing shocks."
"Quick and Easy. Will always go back to ShockWarehouse.Great Online service.Fast Ship also"
"Fast and efficient, very professional operation.
I highly recommend them."
"shock warehouse had the parts I needed and I recieved the order in just a few days. The parts done what they said they would do. I run a repair shop and for this application the parts were 40% cheeper than I could get any where in town.
Fixed the car.
Made more money
I'm happy"
"If I didn't get a notice from UPS I would have never known they were being delivered 7 business days after placing the order."
"The right parts at the right price."
"Yes Shockwarehouse thanks for yer prompt delivery.These monroe quick struts price beat any of my local discount auto parts store by a long shot. I have not installed them yet, so I'll let ya know. Thanks "