"La primera compra nunca llegó. Me devuelven el dinero y cuando tengo q comprar otro par de zapatos pq era miembro vip y no lo sabia q estaban cobrando 40 dolares de la cuenta. En fin el segundo par de zapatos no lo e recibido. Horrible"
"Shipment was on time product was well worth the purchase"
"Customer service is excellent very helpful and the footware is Really great"
“Hello Serina,
Thank you so much for your wonderful feedback! We're pleased to hear that you’ve had such a positive experience with both our Member Services Team and our products. Providing excellent service is a top priority for us, and it’s great to know that we were able to assist you and make your shopping experience seamless. We’re also glad that you’re happy with the quality of our footwear—comfort and style are what we strive for.
Best,
Allison ”
"I have been shopping with yall for YEARS!! I have NO COMPLAINTS! If my shoes aren’t right/fit, I can send them back with no problems. FOREVER CUSTOMER"
“Hello Octavia,
Thank you so much for your incredible feedback! We are beyond grateful for your loyalty and for choosing to shop with us for so many years. It truly means a lot to us to hear that you’ve had such positive experiences with our products and service. We’re happy to know that we’ve been able to meet your expectations, whether it’s with fit, quality, or ease of returns.
Best,
Allison ”
"I love looking at all the current trends in shoes and accessories. Great prices, good selections!!"
“Hello Gerri,
Thank you so much for your kind words! We're pleased to hear that you enjoy browsing our wide range of shoes and accessories, and we're so glad that you find our prices and selections to your liking. We’re always striving to bring you the latest trends at great value, so it’s wonderful to know that you’re enjoying our collection.
Best,
Allison ”
"I particularly love that I can click on an item in my cart and it comes out in a small window instead of taking me to the page. "
“Hello Bibi,
We're glad to hear that you love the user interface flow, especially the feature that allows you to click on an item in your cart and view it in a small window. We’re always working to enhance the shopping experience, and it’s wonderful to know that this feature made your browsing easier and more convenient.
Best,
Allison ”
"Everything was excellent in stock in the size I needed in everything so far so good I will rate them a 100"
“Hello Emma,
Thank you so much for your kind words! We are glad to hear that you had such a positive experience shopping with us. It's great to know that everything you needed was in stock and available in your size—it's always our goal to make sure our members find exactly what they're looking for. We truly appreciate your support!
Best,
Allison”
"I was confused about how VIP Membership with Shoedazzle worked so I contacted Customer Service. The Representative explained it in a way that I understood and I went back to shopping, purchasing 6 pairs of shoes, a dress and 2 maxi skirts."
“Hello Mary,
Thank you so much for taking the time to share your experience with us! We're glad to hear that our Member Services Team was able to clarify how the VIP Membership works for you. We understand that shopping online can sometimes be overwhelming, so we’re glad we were able to help you feel more confident about the process. It’s wonderful that you were able to get back to shopping and find so many great items.
Best,
Allison ”
"Make sure both of your shoes are the same size. One time I received the same shoe in 2 different sizes. The right one was the right size and the left was 2 and a half sizes too small. That was the only bad experience I had other than that Ive had a good experience "
“Hello ChaRaye,
We're truly sorry to hear about the sizing issue you encountered with your shoes. We understand how frustrating it must have been to receive a mismatched pair, especially when the size difference was so significant. This is definitely not the standard we aim to deliver, and we apologize for the inconvenience it caused. However, we're glad that, aside from this experience, you’ve had a positive overall experience with ShoeDazzle. We’ll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison ”
"I can't wait to get mine! "
“Hello Jennifer,
Thank you for sharing your excitement with us! We're thrilled to hear that you had a positive shopping experience with ShoeDazzle. We sincerely hope you enjoy your purchase, and after you have it, please don't hesitate to provide feedback. We hope that your experience with us in the future will always be fantastic.
Best regards,
Chad
”
"I’m most satisfied about my purchases but there need to be some more promotion for VIPs, plus free shipping to North America "
“Hello Sherifa,
Thank you for sharing your thoughts with us! We’re glad to hear that you’re satisfied with your shoe purchases. It’s always wonderful to know that our products are meeting your expectations. We also appreciate your feedback regarding promotions for our VIP members. Offering great value to our membership is important to us, and we’re always looking for ways to enhance your experience. We’ll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison ”
"My Rep was great. She was kind and very resourceful."
“Hello Indea,
Thank you so much for your kind words! We’re happy to hear that our Member Services Team provided you with excellent service. It’s wonderful to know that we were able to help you with your needs. We strive to offer the best possible support, and feedback like yours helps us recognize and celebrate our efforts.
Best,
Allison ”
"Had several credits and used all but two. Ordered about seven different pairs of shoes."
“Hello Stephanie,
That’s fantastic! It sounds like you made the most of your credits with a great selection of shoes. It’s always nice to find ways to maximize savings while treating yourself to new styles. I hope you love all your new pairs. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day.
Best,
Lia”
"Haven’t had the money to purchase boots since mine were stolen from me. Shoe dazzle made it soo affordable for me to purchase mine knowing quality was there! Definitely will continue to shop!"
“Hello Teresa,
I’m so glad to hear that you found affordable boots from Shoe Dazzle, especially after such a tough experience with your previous pair being stolen. It’s wonderful that you can still enjoy quality products without breaking the bank.We hope that you will always have a great experience with us!
Best,
Lia”
"Good prices, good deals, good choices, good quality"
“Hello Teresa,
Thank you so much for your amazing feedback! We're thrilled to hear you've been a member for over 10 years and that you've enjoyed our prices, deals, choices, and quality. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
"It is always so fun and exciting to order a new pair of boots. I found the perfect pair at a very attractive discounted price. I have had it in my favorites for a good time just waiting on the perfect opportunity to purchase it.
I am super excited to receive it.
Thanks Shoedazzle team. You made this possible."
“Hello Andrea,
I’m so glad to hear that you found the perfect pair of boots at such an attractive price! It sounds like you’ve been eagerly anticipating this moment, and it’s wonderful that you were able to seize the opportunity to make the purchase. Your excitement is contagious! Thank you for sharing your experience, and I hope you love your new boots when they arrive. The ShoeDazzle team appreciates your support! Have a great day!
Best,
Mary
”
A rep from Shoedazzle.com, ACavantechstyle, has responded:
“Hello Deborah,
We’re happy to hear that your order arrived on time and that you’re happy with your purchase. We always strive to ensure that our customers receive their products promptly, and it’s rewarding to know that we meet your expectations. We’re also pleased that you feel the product was well worth the investment. Your satisfaction is incredibly important to us, and we’re so grateful for your support.
Best,
Allison ”