"La primera compra nunca llegó. Me devuelven el dinero y cuando tengo q comprar otro par de zapatos pq era miembro vip y no lo sabia q estaban cobrando 40 dolares de la cuenta. En fin el segundo par de zapatos no lo e recibido. Horrible"
"Awesome product, Great price! What more can I say? :) Been a VIP here for years and it just keeps getting better and better!"
"I paid for express shipping and it still didn’t arrive on time. Not a happy customer "
“Hi Tyeshia,
We’re truly sorry to hear that your order didn’t arrive on time despite choosing express shipping. We understand how important timely delivery is, and we apologize for any inconvenience this has caused you. Your satisfaction is important to us, and we’re committed to addressing these issues. Our Member Services Team will be contacting you immediately.
Best,
Kim”
"I placed an order and the very next day it was canceled with no other explanation except “Order cannot be shipped”. "
“Hi Sydney,
We’re truly sorry to hear about the cancellation of your order and understand how disappointing that must be. It’s frustrating to receive such limited information, and we sincerely apologize for any inconvenience this has caused. Please know that we’re committed to improving our communication and ensuring a smoother experience for our members. Our Member Services Team will get in touch with you right away.
Best,
Kim”
"Very slow processing, seems like they wait until the membership charge (50$ monthly) until they ship your order out. So they get your $$ not a good deal if you want the 10$ membership deal."
“Hi Halee,
We genuinely appreciate your feedback and understand your frustration regarding the processing time for your order. We strive to provide timely service and value your membership experience. We're sorry to hear that this has not met your expectations, especially with the membership charges. Please know that your concerns are important to us, and we're actively working to improve our processes. Our Member Services Team will be contacting you right away.
Best,
Kim”
"Has a small billing problem and once I figure out how to get to the live chat in just a few moments no more problem. Love shoe dazzling."
“Hi Angela,
Thank you for sharing your experience with us! We’re delighted to hear that our Member Services Team helped you resolve your billing issue quickly and smoothly. It’s our goal to make problem-solving as easy as possible, and we’re glad to know you love ShoeDazzle! Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim”
"I have been a member of Shoedazzle for years but had not ordered for a long time. There is always something or someone that needed something so I decided to treat myself when I seen the cutest pair of shoes ever. Well, I treated myself to three new pair of shoes."
“Hi Connie,
Thank you for your lovely feedback! We’re glad to hear that you decided to treat yourself to not just one, but three pairs of our cutest shoes! It’s great to know you’ve been a loyal member of Shoedazzle, and we’re delighted that you found something special for yourself. You deserve it! Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim”
"ShoeDazzle is one of the few places I buy shoes. They have so many styles to choose from for every occasion. And as a VIP you end up getting even more for less."
“Hello Holly,
It's fantastic to hear that you love ShoeDazzle! With so many styles to choose from, it’s great to have a go-to spot for every occasion, and those VIP perks definitely make it even better. We hope that you will always have a great experience with us!
Best,
Lia”
"Bought several pairs of boots for the angel in my life. She loved every pair.
Order process was smooth, delivery was fast, and the quality is great !!!
Thank you "
“Hello Michael,
It’s great to read your feedback about ShoeDazzle, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
ShoeDazzle Member Services”
"Perfection umbrella in love "
“Hello Evan,
That’s amazing! It sounds like you found the perfect umbrella, and it's always great when an item exceeds expectations. Glad to hear you’re loving it! Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
"Buena Calidad, excelente me encanta "
“Hola Janet,
¡Me alegra mucho saber que te encanta! La buena calidad marca una gran diferencia en tu experiencia de compra. Puedes estar segura de que seguiremos ofreciendo a miembros como tú estilos nuevos y originales. ¡Espero que tengas un buen día!
Saludos,
Lia”
"The site was easy to navigate "
“Hello Shavonda,
I'm glad to hear that you found the site easy to navigate! A user-friendly experience can make shopping so much more enjoyable. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
"Always pleased, and satisfied with every item I've purchased. "
“Hello Cynthia,
That's wonderful to hear! It's great that you've consistently had such a positive experience with your purchases. When you find a brand that delivers quality and satisfaction, it makes shopping so much more enjoyable. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
"Im excited to get the pair of boots I ordered! The site was easy to use, there is an decent selection, and the introductory price was worth it. My only issue was the availability of items and their sizes. So much was sold out. "
“Hello Elizabeth,
Thank you for sharing your thoughts! We're glad to hear that you found our site easy to use and that you're excited about your new boots. We truly appreciate your feedback regarding item availability, as we strive to offer a wide selection for our members. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”
"5 Stars. Will order again. "
“Hello Camille,
That’s awesome! I’m glad to hear you found excellent and sturdy boots that you’re happy with. It’s great when a purchase meets your expectations and you feel confident enough to order again. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day!
Best,
Lia”
"I absolutely love Shoedazzle! They always have what I'm looking for & they never disappoint! "
“Hello Lillie,
That’s fantastic to hear! It’s great that ShoeDazzle consistently meets your expectations and has the styles you’re looking for. Finding a brand you can rely on is always a win. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
A rep from Shoedazzle.com, Chad A., has responded:
“Hello Cheryl,
We're thrilled to hear that you're loving our products! Providing exceptional quality at a great price is always our goal, and it's wonderful to know that we've hit the mark for you. Your satisfaction means a lot to us, and we're committed to consistently delivering top-notch products that exceed your expectations.
Best regards,
Chad
”