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1/5

2023-11-28

SEND OUT NON TESTES DEFECTIVE BOARDS

"Ordered Set of samsung tv boards for a 65 in tv. Received them but the main board was defective so I ordered a replacement board off ebay. Received it and Tv works fine. Tried to get a refund on the defective board but they would not give unless I sent both boards back. DONT BUY FROM THEM TRY EBAY FIRST THEY ARE MORE TRUSTED AND HAVE BETTER RETURNS."

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1/5

2022-10-25

Got scammed!

"Ordered a power board for my Samsung 65" TV. The one that they sent was electrically non-functional when I received it. I verified its condition using a factory test from Samsung. As a matter of fact my old power board was more functional than the one from Shop Jimmy! I sent them messages, as they do not have a working phone listed, to get a replacement and heard nothing. Sent the board back and went to another parts vendor to get a working power board. When I got my refund from ShopJimmy it was short 22.75 for the shipping charge! This is how they make their money. They ship out bad cards with the idea to charge the victim restocking/shipping charges! Filed FTC, BBB, Yelp report on their fraudulent scheme. Avoid these guys at any cost."

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1/5

2021-05-15

Does Not Adhere to Their Own Company Mission Statement

"The response received from Austin to look elsewhere for chat services and or blogs for support does not reflect the mission statement of the company. In addition, there has been no response from Ryan listed on the Amazon Pay account. As a result, we have asked Amazon Pay to send an email to request services and a return credit. The only reason we used shopJimmy was because Vizio recommended the company out of 2 others and we thought we would receive the best support based on the mission statement. The T-Con board did not resolve any of the vertical line issues. Instead of trying to help their service department suggest to try chat services or blogs outside the company rather than help with this issue. I do not recommend shipJimmy because the employees do not even adhere to their company mission statement of customer satisfaction and top notch support services with knowledgeable sales and techs ready to help the client. Truly an unremarkable experience. In addition, purchased a 2-year warranty on this used part with no interest to support this as it may be an out of box failure since the parts are no longer available brand new. At this point, I do not recommend shopJimmy, call someone else. Furthermore, I do not recommend Vizio as they guide their clients to seek support from a company uninterested in supporting truly engaging and or supporting them."

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5/5

2020-08-18

These guys are quick and customer service is next to none A1

"Ordered wrong part and was worried about cancelling, No problem issued refund right away. Finally ordered the right part and found their video for DIY install, Couldn't be easier Excellent company. This is definitely a company that wants to grow their business and they do all the right things with very good people in customer service and by helping the DIY repair guy Well Done!!!"

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5/5

2020-06-02

outstanding

"Very good products. I fixed my own tv after a powersurge from a lightning storm...It was very easy to change the powersupply and very easy to find the right parts i needed.. The parts came fast in the mail. I highly recommend them. I will shop jimmy again if i have any more tv problems. Thank you shop jimmy. Frank B. "

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5/5

2020-04-09

ShopJimmy Is Phenomenal.

"1. TV stopped working
2. No picture, had sound
3. Researched what could be wrong on Google
4. Found ShopJimmy wherein I found what was likely wrong, a video, and replacement power board
5. Ordered board and it arrived pronto
6. Replaced board.
7. TV working gangbusters
8. Wife loves and admires my electronics prowess (if only she knew how easy you guys make it).

TV Model: Vizio E550I-B2
"

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5/5

2019-10-03

Samsung 55in TV lost power

"Samsung 55 TV popped, lost all power

My TV made the sound like a 22 caliber bullet going off...it lost all power. I first thought it was the power outlet but everything else connected was on. Thankful I'm mechanically inclined removed the rear cover to inspect what failed. Nothing looked burnt or exploded, The capacitors were fine no bulging. I even tested the ceramic fuse at the power inlet 122 volts...I followed some instructions on youtube and I was able to confirm the power board was fried...the instructions led me to your site...I ordered the entire kit just in case...I was very pleased with shipping and care of the product...My TV is now working...you saved me about 300 bucks that the local shop was quoting before parts. Thank you!

TV Model: Samsung UN55J6300AFXZA
"

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5/5

2019-05-20

"Finally Fixed"

"After looking on YouTube to find the correct part to fix my tv, I "Finally Fixed" it. I started with the power supply board which ended up not being the problem. Then I look on YouTube again and found another video that said it would be the IR board and that wasn't the problem. Finally finding another video saying the main board was the issue and that was the answer to all my issues with the tv. I bought all my boards on ShopJimmy.com; who by the way, had all the parts I needed at a great price. The Vizio 55 inch TV itself, a friend gave it to me with no picture and no sound and I spent in total of all three parts, $136 with s/h and that's a great deal on that size tv. I'm happy with my purchase of parts from ShopJimmy.com and would recommend them to anyone who needs a great deal on TV parts. Thank you ShopJimmy.

TV Model: Vizio E550I-A0
TV Symptoms: No Audio, No Picture
"

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5/5

2019-03-08

Leds strip replacement

"5 years old LG 55LN5750 no picture but sound. I’ll check your videos for troubleshooting and replace the leds strip as you show. Super videos and tips, it works great. Thanks. Merci from Saguenay (Québec)."

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5/5

2019-03-05

Samsung - White Dot Fix!

"Samsung - DLP Chip Replacement - Paul onFebruary 6th, 2019

My Samsung had numerous "white" dots across the screen. Located the DLP replacement chip on your web site and ordered it. Watched the DIY video's and upon receipt of the chip, installed per the directions and bingo - fixed! No more white dots scattered across the screen. Thank you for the parts and DIY video!! Could not have done it otherwise.
TV Model: Samsung HL61A750A1FXZA
TV Symptoms: White Dots
"

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5/5

2018-12-10

sound but no picture

"I have a Proscan LED TV, model no. PLED4243A-UHD the TV worked great for about two years, then one day I turned it on and had no picture on it but had sound. looked on the internet for ways to fix it and found ShopJimmy.com. Looked at what they had to offer for solutions and ended up purchasing a Complete LED repair parts kit that consisted of three boards for $59.95
Not knowing which board needed replacing (not being a TV repair person), I replaced all three of the boards. Now the TV works like it did when it was brand new. Thanks to ShopJimmy.com I didn't have to buy a new TV. I will recommend their site to anyone I come across needing TV parts.
"

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5/5

2018-12-06

Color changed repaired

"Removed the mother board to match serial number with Shop Jimmy's. Ordered the part. Removed and replaced the chip, reassembled the TV, plugged it in and it works.

TV Model: Rca LED39B45RQ
TV Symptoms: Color Distortion
TV parts I used:
RCA LED39B45RQ 39RE010C878LNA0-A1 LED39B45RQ
"

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5/5

2018-10-03

Power supply board for Vizio TV

"My TV suddenly went black. Had happened a few weeks earlier but came back on the next day. This time it did not. I had sound, but no picture. After asking a few questions on a FB group, someone told me to hold a flash light up on the screen and see if I could see any of the picture. I could and was told it was a back light problem. Did more research and found that this was a common problem with the Vizio E550i-B2 model. More research showed that all I needed to do was replace the power supply board. I found ShopJimmy when doing a Google search for my board. I wasn't able to remove the TV from the mount by myself to see what the specific part number was, so I ask someone on the Live Chat what I should order. Ashley told me what to get and I ordered right away. My sister and bil came over today to help me take the tv down and replace the board. And it worked!!! I was so excited to finally have my tv back! ShopJimmy saved me from having to buy a whole new tv!"

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5/5

2018-09-21

Excellent Service/Product & Tutorial

"Excellent service & products. I replaced 2 boards on my 2 year old Samsung LED TV for $68, saving it from the trash. Their video tutorial on how to do the job was spot-on, and I was done in 45 minutes. The boards and supplied cabling were a perfect match and the set works like new."

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1/5

2018-09-09

Poor Customer Service

"Had a part for our Samsung TV shipped to us only to find out that the item was used. While not a problem normally, this part was broken. So, I called up the company to get a replacement part sent out and the guy said he would ship it out on Monday via ground as it was before. I asked if he could put a rush on it and he stated that he could not because I had paid for ground shipping before. I stated, no, I paid ground shipping for the correct part to be shipped out to me, not a broken part and then (hopefully) the correct part to be sent to me. His reply was that he would be happy to initiate a return. I obliged and will NEVER shop at this site again. Customer service is really not a priority. Would give a zero star if it were possible. "

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